Mya Bernadette Aversano
Melbourne,FL
Summary
Detail-oriented content operations professional with over four years of experience in airline IFE content integration, quality assurance, and cross-functional workflows within fast-paced, deadline-driven environments. Recognized for strong analytical skills, operational accuracy, and effective communication with internal stakeholders and external partners. Additional strengths in administrative support, scheduling, and event coordination enhance overall operational efficiency. Adaptability, technological proficiency, and exceptional organizational abilities contribute to seamless team operations and successful goal achievement.
Overview
5
5
years of professional experience
Work History
Administrative Assistant/Childcare Lead
Coastline Community Church
09.2024 - Current
- Provide administrative support to the organization manager, including assistance with weekly financial operations and documentation.
- Support project coordination for monthly programs and annual holiday events, ensuring timelines and staffing needs are met.
- Schedule and manage childcare staff coverage for weekly services, special events, and seasonal programming.
- Serve as a reliable point of contact for staff coordination and operational support.
Content Operator
Thales Avionics
03.2023 - Current
- Support airline in-flight entertainment (IFE) content integration by managing media workflows from intake through delivery.
- Perform QA/QC inspections on digital media files using CMS platforms and validation tools to ensure compliance with airline and system requirements.
- Oversee assigned airline accounts, ensuring accurate execution of content updates and timely delivery against monthly deadlines.
- Utilize comparative analysis tools, file validation methods, and checksum processes to confirm data integrity.
- Communicate account updates, issues, and resolutions with internal teams and external content providers.
- Maintain high accuracy while managing repetitive, detail-heavy tasks in a high-volume production environment.
Content Integrator
Pro Unlimited
02.2022 - 03.2023
- Supported airline IFE content integration processes, ensuring accurate delivery and system compatibility.
- Conducted QA/QC inspections using CMS platforms and media verification tools (Media Info, VLC Player, MD5 checksum tools).
- Managed data entry, file transfers, and workflow validation to meet strict delivery timelines.
- Communicated effectively with internal teams and external vendors to resolve content discrepancies and workflow issues.
Legal Secretary
Speicher & Speicher, P.A.
09.2020 - 02.2022
- Entered and maintained detailed case information within legal and accounting software systems.
- Coordinated calendars, scheduled appointments, and prepared materials for meetings.
- Assisted clients by identifying needs, explaining next steps, and ensuring accurate documentation.
- Ensured accuracy and compliance in file organization and record management.
Education
Associates of Science Degree - Occupational Therapy
Keiser University
12.2019
Skills
- Content integration expertise
- CMS and media file verification
- Workflow coordination
- Interdepartmental communication
- Administrative support
- Scheduling and resource management
- Data accuracy
- Effective time management
- Client relationship management
- Fluent in English and Spanish
- Customer service
Timeline
Administrative Assistant/Childcare Lead
Coastline Community Church
09.2024 - Current
Content Operator
Thales Avionics
03.2023 - Current
Content Integrator
Pro Unlimited
02.2022 - 03.2023
Legal Secretary
Speicher & Speicher, P.A.
09.2020 - 02.2022
Associates of Science Degree - Occupational Therapy
Keiser University
AWARDS
AOTA/SOTA Memeber 2018 – 2019, Dean List – Keiser University 2018 – 2019, SURS – 22nd Dragons SURS Spouse Group Advocate 2011- 2013, AS in Occupational Therapy