Mya Biggers
Lincolnton ,NC
Summary
Front Desk Receptionist with a proven track record at Dent Ambulance, excelling in customer service and appointment scheduling. Recognized for enhancing patient experiences through effective communication and meticulous attention to detail, ensuring a seamless office environment. Adept at managing multi-line phone systems and fostering team collaboration to optimize operations.
Overview
2
2
years of professional experience
Work History
In-Home Babysitter
Tammy
Lincolnton, NC
01.2026 - Current
- Provided nurturing care for children, ensuring safety and comfort during daily activities.
- Planned and executed engaging educational and recreational activities tailored to children's interests.
- Maintained open communication with parents regarding children's progress and daily experiences.
- Assisted with homework and learning tasks to promote academic development and curiosity.
- Reviewed and followed parent directions for children's care.
- Assisted parents with improving their work-life balance by providing reliable and flexible childcare services.
- Promoted healthy habits among children through the preparation of nutritious meals and snacks.
- Babysitter for two siblings as needed
Front Desk Receptionist
Dent Ambulance
Gaston, NC
01.2024 - 08.2025
- Greeted and assisted patients, ensuring a welcoming atmosphere in fast-paced environment.
- Managed multi-line phone system, efficiently directing calls to appropriate personnel.
- Scheduled appointments and maintained accurate patient records using electronic health record systems.
- Coordinated office communications, facilitating smooth interactions between medical staff and patients.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
No Degree - Sonography
Gaston College
Lincolnton, NC05.2026
Skills
Customer service
Attention to detail
Time management
Listening skills
Telephone etiquette
Multi task
Data entry
Problem-solving skills
Team collaboration
Appointment scheduling
Verbal and written communication
Office organization
File organization
Mail handling
Additional Information
Flexible
Have my own transportation
Timeline
In-Home Babysitter
Tammy
01.2026 - Current
Front Desk Receptionist
Dent Ambulance
01.2024 - 08.2025
No Degree - Sonography
Gaston College