Mya Centeno
Norwalk,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Fast Food Crew Member
McDonald's
10841 Imperial Hwy Norwalk, CA 90650
06.2023 - Current
- Worked at the front counter, drive-thru, and other areas
- Took orders, prepared meals, and collected payments.
- Enhanced team productivity by maintaining a clean and organized work environment
- Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Retail Sales Associate
Old Navy
15610 Whitwood Dr Whittier, CA 90603
10.2021 - 08.2023
- Greeted customers and helped with product questions, selections, and purchases
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Helped customers complete purchases, locate items, and join awards
- Used POS system to process sales, returns, online orders, and gift card activations
- Stock merchandise, clearly label items, and arrange them according to size or color
- Answered questions about store policies and addressed customer concerns
- Maintained clean sales floor and straightened and faced merchandise
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
Education
High School Diploma -
Santa Fe High School
Santa Fe Springs, CA06.2021
Skills
- Strong communication skills
- Attention to detail
- Efficient multitasking
- Team collaboration
Timeline
Fast Food Crew Member
McDonald's
06.2023 - Current
Retail Sales Associate
Old Navy
10.2021 - 08.2023
High School Diploma -
Santa Fe High School