Mya Christophe
New Orleans,LA
Summary
Proven healthcare professional with a track record of enhancing patient satisfaction at Ochsner Hospital through compassionate care and efficient vital signs monitoring. Skilled in maintaining confidentiality and ensuring safety, demonstrated by adeptness in HIPAA compliance and basic life support. Excelled in fast-paced environments, significantly improving patient experience and operational efficiency.
Overview
3
3
years of professional experience
Work History
PCT/CNA
Ochsner Hospital
Jefferson
05.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Front Desk Agent
Omni Hotels & Resorts
New Orleans, LA
01.2023 - 12.2023
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Sales Associate
Verizon
New Orleans, LA
07.2021 - 12.2022
Education
Renew Acceleration
New Orleans, LA05.2021
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Bathing Assistance
- Basic Life Support
- Maintaining confidentiality
- Dementia and Alzheimer's knowledge
- Recording vital signs
- HIPAA Compliance
- Safety Precautions
- Valid State driver's license
- Activity Planning
- Indirect Patient Care
Timeline
PCT/CNA
Ochsner Hospital
05.2024 - Current
Front Desk Agent
Omni Hotels & Resorts
01.2023 - 12.2023
Sales Associate
Verizon
07.2021 - 12.2022
Renew Acceleration