Mya DAHLBY
Boise,ID
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
9
9
years of professional experience
Work History
Bartender
Cactus Bar
05.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed strict recipes and drink measurements to minimize product used.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Prepared garnishes by evenly slicing and pitting fruits.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Cocktail Waitress
Cactus Bar
05.2021 - Current
- Served alcoholic and non-alcoholic beverages in bar environment.
- Assisted with bartending duties during high-volume shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out complete closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Increased sales significantly by upselling higher-end products to customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Inspected dishes and utensils for cleanliness.
Daycare Teacher
Precious Hands Academy
11.2022 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Gathered materials and resources to prepare for lessons and activities.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Implemented curriculum to enhance classes with learning-focused activities.
- Established positive relationships with students and families.
- Monitored classroom to verify safe and secure environment.
- Created safe and nurturing learning environment for preschoolers.
- Modeled positive behavior and communication skills for students.
- Guided students to develop social, emotional and physical skills.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Organized and supervised large and small group activities.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Utilized creative teaching strategies to engage students in classroom.
- Developed innovative activities to engage young children in learning process.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Implemented age-appropriate curricula to meet needs of young learners.
- Incorporated music, art and literature into curriculum.
- Supported students in developing self-esteem and self-confidence.
Daycare Director
Wonderland Day Care
02.2015 - 05.2021
- Brought center into full compliance with licensing and safety regulations for fire and disaster preparedness, Department of Public Health codes and USDA nutritional guidelines.
- Conducted trainings and mentored staff, consistently improving performance.
- Organized and engaged in recreational activities such as games and puzzles.
- Interviewed dozens of parents and children for enrollment.
- Communicated with owners, board members and support team concerning personnel matters.
- Identified signs of potential emotional or developmental concerns in children and brought to parent or guardian attention.
- Managed program paperwork and child records to comply with state requirements.
- Engaged with parents and families to build positive relationships for children to thrive.
- Attended approved training and continuing education courses to maintain certifications.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Managed, observed and evaluated lead teachers, teacher assistants and kitchen staff.
- Recruited, selected and retained quality administrators, teachers and support staff.
- Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
- Executed marketing plan and promoted positive image to achieve enrollment goals.
- Monitored and observed child progress, interactions and behavior and reported findings to parents.
Education
High School Diploma -
Borah High School
Boise, ID06.2019
Skills
- State Certification and Accreditation
- Adept at Working with Special Needs Children
- Classroom Supplies Ordering
- Socialization Techniques
- Positive Reinforcement
- Communicating with Parents and Teachers
- Tipps certified
- CPR, AED, and first aid certified
Timeline
Daycare Teacher
Precious Hands Academy
11.2022 - Current
Bartender
Cactus Bar
05.2021 - Current
Cocktail Waitress
Cactus Bar
05.2021 - Current
Daycare Director
Wonderland Day Care
02.2015 - 05.2021
High School Diploma -
Borah High School
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