Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline
Emergency medical technician

mailei navarro

Dicks Wings
Green Cove Springs,FL
1
Certification
8
years of professional experience

dedicated with exceptional customer service skills and Known for optimizing workflow during peak hours and fostering a welcoming atmosphere. Strong cash handling abilities and a solid work ethic contribute to consistently delivering memorable guest experiences. Great at menu knowledge and engaging with diverse clientele.

Work History

Bartender

1 Year 3 Months
Dicks Wings | 05.2025 - Current
  • Crafted diverse cocktails and beverages adhering to established recipes and customer preferences.
  • Trained and mentored new staff on bartending techniques, operational procedures, and customer engagement strategies.

Server/bartender

2 Years 10 Months
Ilani Casino | 01.2022 - 11.2024
  • Collaborated with team members to optimize workflow during peak hours for improved customer service.
  • Maintained a clean and organized workspace, adhering to strict health and safety standards.
  • Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.

Barista

1 Year 8 Months
Dutch Brothers | 03.2021 - 11.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Boba Barista

2 Years 3 Months
Kristen Bae | 10.2018 - 01.2021
  • Collaborated with team members to optimize workflow during peak hours for improved customer service.
  • Maintained a clean and organized workspace, adhering to strict health and safety standards.
  • Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.

Education

EMT - Emergency Medical Technician

Flordia State College At Jacksonville | Jacksonville, FL | 05.2026

Columbia River High School | Vancouver, WA

Skills

Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Memory retention
BLS CPR certification
NREMT certification
Customer service
Flordia state emergency medical technician license

Certification

- BLS CPR certification

- NREMT certification

Timeline

Bartender

Dicks Wings
05.2025 - CurrentRead More

Server/bartender

Ilani Casino
01.2022 - 11.2024Read More

Barista

Dutch Brothers
03.2021 - 11.2022Read More

Boba Barista

Kristen Bae
10.2018 - 01.2021Read More

Columbia River High School

Read More

Flordia State College At Jacksonville

EMT from Emergency Medical Technician
Read More
mailei navarroEmergency medical technician