Mya Davis
Nationwide Children Hospital
CANAL WINCHESTER,OH
4
years of professional experience
Customer service and administrative professional with over two years of experience in fast-paced healthcare and retail environments. Skilled in documentation, scheduling, and client support. Recently certified in banking operations and pursuing a business management degree to transition into financial services. Known for accuracy, empathy, and a proactive approach to problem-solving.
Work History
Patient Access Financial Counselor
7 Months- Assessed financial needs of families to provide tailored counseling and support.
- Educated families on insurance coverage, benefits, and payment plans.
- Facilitated communication between families and healthcare providers regarding financial options.
- Developed financial plans to optimize resources for patient care services.
Physician Orders Coordinator
1 Year- Audited and processed physician orders in WorldView, ensuring accuracy and compliance
- Coordinated documentation for insurance pre-claim workflows to facilitate timely approvals
- Communicated with providers to resolve missing signatures, maintaining compliance with regulatory standards
- Performed manual uploads and tracked order delivery timelines
Medical Center Representative
1 Year 1 Month- Navigated systems including Epic for patient intake, insurance verification, and record updates
- Ensured accurate submission of Medicare forms, referrals, and scheduling with precision
- Coordinated medication refill requests and front desk operations to support smooth patient flow
Receptionist
1 Year 2 Months- Guided patients with insurance entry and eyewear selection to ensure informed choices
- Digitized records to enhance accessibility for remote care documentation
- Coordinated appointment scheduling and addressed customer inquiries to streamline patient flow
Education
Associate’s degree - Business Management
Attained Banking Certificate May of 2025
High School Diploma
Skills
Patient Engagement
Front DesPatient educationft WorFinancial advising
Claims processing
Financial Analysis
Budget Management
Phone EtiPayment ProcessingHaPatient Financial Advocacyelopment
Medical office expertise
Customer Service (2+ years)
Front Desk Operations
Call handling
Stakeholder Collaboration
Microsoft Word
Financial analysis
Timeline
Patient Access Financial Counselor
Nationwide Children Hospital
02.2026 - CurrentRead More
Physician Orders Coordinator
FIDELITY HEALTH CARE
01.2025 - 01.2026Read More
Medical Center Representative
PREMIER FAMILY CARE OF KETTERING
12.2023 - 01.2025Read More
Receptionist
AMERICA’S BEST CONTACTS & EYEGLASSES
10.2022 - 12.2023Read More
Northmont High School
High School Diploma
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Clark State College
Associate’s degree from Business Management
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