Mya DePina
Ludlow,MA
Summary
Developed patient care skills and attention to detail in a clinical environment, looking to transition into a new field. Demonstrated ability to follow protocols and handle sensitive information, ensuring accuracy and confidentiality. Seeks to apply transferable skills in a dynamic and patient-focused setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hair Salon Receptionist
Strand LLC
09.2025 - Current
- Managed appointment scheduling using salon management software to optimize client flow.
- Assisted clients with inquiries and provided information about services and products.
- Maintained cleanliness and organization of reception area, enhancing overall client experience.
- Collaborated with stylists to ensure timely communication regarding client preferences and needs.
- Supported inventory management by monitoring product levels and restocking supplies as needed.
Receptionist
Sixteen Acres Healthcare Center
01.2024 - 08.2025
- Managed front desk operations, greeting visitors and directing inquiries to appropriate departments.
- Handled incoming calls, ensuring prompt and courteous communication with clients and staff.
- Implemented filing system improvements, increasing accessibility of documents and information retrieval speed.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
High School Diploma -
Ludlow High School
Ludlow, MACertificate - Phlebotomy
Springfield Technical Community College
Springfield, Massachusetts, MA12-2025
Skills
- Verbal and written communication
- Hospitality services
- Customer service
- Work prioritization
- Opening and closing duties
- Conflict mediation
- Order of draw
- Venipuncture technique
- HIPAA compliance
- Patient communication
Affiliations
Labcorp, Training November 3rd - November 14th
Certification
Certified Phlebotomy Technician
Timeline
Hair Salon Receptionist
Strand LLC
09.2025 - Current
Receptionist
Sixteen Acres Healthcare Center
01.2024 - 08.2025
High School Diploma -
Ludlow High School
Certificate - Phlebotomy
Springfield Technical Community College