Summary
Overview
Work History
Education
Skills
Timeline
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Santi Stanley

Rochester,NY

Summary

Enthusiastic all with career success providing services to guests. Guarantees accurate schedules and responds to guests' questions. Keeps workspace organized and clean while delivering quality communication and administration services. Greets clients warmly to deliver comfort and ease during scheduled visits. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

4
4
years of professional experience

Work History

Hair Salon Receptionist

Shioban Beauty Bar
02.2022 - 09.2022
  • Consistently kept the reception area clean and tidy and maintained presence at the desk area.
  • Developed relationships with guests to meet client needs and encourage repeat service.
  • Introduced new beauty products to consumers by informing clients about their use and benefits.
  • Escorted clients to spa areas, treatment rooms, and offices.
  • Handled payments and processed credit card transactions.

Sales Associate

Men's Wearhouse
11.2021 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store systems for merchandise at other sites.
  • Prepared merchandise for the sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.

Wait Staff Member

Applebee's Grill + Bar
03.2022 - 05.2022
  • Bussed and reset tables to keep the dining room and work areas clean.
  • Practiced safe, sanitary food handling for preparation and service to maximize a pleasant dining experience.
  • Cultivated warm relationships with regular customers.
  • Set up the dining room to promote a welcoming environment and meet or exceed hospitality and service standards.
  • Assisted in food preparation as directed while following instructions to meet specific dietary needs.

Cashier

Red Wings Concesions
04.2021 - 09.2021
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, and refunds, and resolved transaction issues.

Retail Sales Associate

Cracker Barrell
01.2019 - 06.2019
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeled items, and arranged according to size or color.
  • Maintained a clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Education

High School Diploma -

Rush Henrietta
Henrietta, NY
06.2020

Skills

  • Greeting and Seating Clients
  • Credit Card Transaction Processing
  • Special Requests
  • Manage Files
  • Referral Coordination
  • Cash Register Operation
  • Reading Comprehension Skills
  • Conflict Resolution
  • Guest Relations
  • Verbal Communication
  • Speaking Clearly
  • Listening Skills
  • Microsoft Access
  • Time Management
  • Sales Training

Timeline

Wait Staff Member

Applebee's Grill + Bar
03.2022 - 05.2022

Hair Salon Receptionist

Shioban Beauty Bar
02.2022 - 09.2022

Sales Associate

Men's Wearhouse
11.2021 - 08.2022

Cashier

Red Wings Concesions
04.2021 - 09.2021

Retail Sales Associate

Cracker Barrell
01.2019 - 06.2019

High School Diploma -

Rush Henrietta

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Santi Stanley