Mya Dobbs-McHale
Wauwatosa,WI
Summary
Compassionate and adaptable CNA skilled in complex problem-solving and patient care. Experienced in collaborating with healthcare teams to develop personalized care plans, ensuring comfort and safety for all patients.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CNA
Portage County Health Care Center
Stevens Point, WI
10.2025 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and documented changes in patient conditions accurately.
- Collaborated with healthcare teams to develop personalized care plans for residents.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient mobility through tailored exercise programs, promoting independence and well-being.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Private Nanny
Self Employed Services
Wauwatosa, WI
05.2014 - Current
- Provided individualized care and support for children's developmental needs.
- Developed engaging educational activities to promote learning and creativity.
- Managed daily schedules, ensuring timely transportation and adherence to routines.
- Coordinated meal planning and preparation, focusing on nutritional requirements.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Built positive and nurturing environments to support child social and emotional growth.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
Receptionist
Wauwatosa Recreation Department
Wauwatosa, WI
09.2021 - 02.2025
- Managed front desk operations, ensuring smooth check-in and appointment scheduling for visitors.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate records of visitor interactions and departmental communications.
- Coordinated facility bookings and event registrations, optimizing resource allocation.
- Assisted in developing promotional materials for community programs and events.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Trained new staff on office procedures and customer service protocols to enhance team efficiency.
Head Hostess
Pizza Man Tosa
Wauwatosa, WI
02.2022 - 04.2023
- Managed guest seating arrangements to optimize flow and enhance dining experience
- Trained and supervised junior host staff, ensuring adherence to service standards
- Coordinated reservations and walk-in guests, maintaining efficient table turnover
- Addressed guest inquiries and concerns promptly, fostering customer satisfaction
Education
University of Wisconsin, Stevens Point
Stevens Point, WI05.2029
High School Diploma -
Wauwatosa West High School
Wauwatosa, WI06.2025
Certified Nursing Assistant -
Waukesha County Technical College
Pewaukee, WI05.2025
Skills
- Time management
- Patient care
- Compassion and empathy
- Complex Problem-solving
Certification
- CNA - Certified Nurse Assistant
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
CNA
Portage County Health Care Center
10.2025 - Current
Head Hostess
Pizza Man Tosa
02.2022 - 04.2023
Receptionist
Wauwatosa Recreation Department
09.2021 - 02.2025
Private Nanny
Self Employed Services
05.2014 - Current
University of Wisconsin, Stevens Point
High School Diploma -
Wauwatosa West High School
Certified Nursing Assistant -
Waukesha County Technical College