Mya Freeman Cox
Houston
Summary
Working toward a profession in healthcare while bringing solid experience in clinical and administrative duties! Skilled in patient care, medical procedures, Intramuscular and subcutaneous injections; with some experience with blood work, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively. Always willing to pick up extra shifts if possible, and always happy to help if team members need shift covering!
Overview
5
5
years of professional experience
Work History
Medical assistant I
Toxme Up Medical Spa
Rockland, MA
03.2025 - 01.2026
- Triage patients once they have arrived(Rooming Patients).
- Obtaining vitals; Making sure to report to the MD if there are any abnormal readings.
- Interviewing patients and documenting their medical history In their EMR (Electronic Health Record).
- Administering Intramuscular an or Subcutaneous Injections/Medication as directed by the provider.
- Performing phlebotomy, making sure to collect blood samples in the correct tubing order.
- Sanitizing and disinfecting the examination rooms making sure everything is prepared for the following patient.
- Assisting patients if needed, making sure they are comfortable, and understand their privacy is valued
- Assisting the provider with minor procedures.
- Preparing patients for EKG readings making sure there are no electronics to interfere with the reading. Making sure the graph is free from artifacts.
- Delivering a warm and welcoming demeanor, making sure that patient is satisfied while delivering outstanding customer service.
- Working morning 10 hour/12 hour shifts Monday-Friday
- 9 months experience
Unit Coordinator- Neonatal ICU
Tufts Medical Center
Boston, MA
02.2023 - 01.2026
- Experience a constant schedule of 12 hour shifts with additional weekend hours
- Remains in constant communication with admissions on the status of all patients, including transfers, admissions, discharges, bed changes, bed cleaning requests, and possible changes throughout the shift.
- Responsible for review of bed assignments and relaying this information to clinical staff.
- Receives, greets, and directs patients, visitors, physicians, and hospital personnel arriving at or calling a patient care unit in a manner consistent with service excellence expectations and hospital standards of behavior.
- Initiates, assembles, and maintains patient charts on the assigned unit in appropriate, functional order according to hospital policy. Files pertinent data in proper patient records. Prepares charts for Medical Records upon discharge.
- Prepares and maintains medical records following hospital standards and policy, including labeling patient names on admission forms, filling out paperwork in medical records, sorting EKGs, x-rays, pathology reports, operative notes, progress notes, consultations, etc., for current, discharged, and transferred patients.
- Labels patient names and updates bed boards, bedside charts, and computer information, including diet, condition, allergies, height, and weight of new and current patients.
- Answering calls and directing them to the appropriate department and/or doctor or healthcare professional.
- 3 years experience
Front office coordinator/Assistant
REGUS Management Group LLC
Cambridge, MA
11.2020 - 05.2024
- Handling client mail and packages with care.
- Keeping a clean environment and positive atmosphere for in-office clients.
- Writing & emailing/networking with other centers, as well as information within the company.
- Answering phone calls and handling internet maintenance!
- Advertising office space to potential clients.
- Sending/forwarding mail to third-party mail handlers for our virtual office clients.
- Dealing with Microsoft Word and Excel spreadsheets!
- Greeting clients and potential clients with a smile regularly!
- Online Account handling and customer service assistance.
- Keeping files of client invoicing and managing billing.
- Manage multiple locations and converse with team members and client sales management.
- Filling in for members and traveling to multiple locations daily to manage the front desk and train new employees.
- I sign lease agreements for clients and handle onboarding. I ensure the client has a problem-free move and that their needs are met for office set-up before their official move-in date.
- Scheduling for deliveries of furniture, office supplies, and higher-ups. And making sure both parties can attend the meeting while planning.
- Multitasking with clients' customer's phone calls and floor duties
- 4 years experience
Service Delivery Constant
Chime Solutions
Atlanta, GA
01.2022 - 08.2022
- Consultants will assist customers with enrolling in their healthcare benefits during the open enrollment period.
- Learning HIPAA, IRS, and COBRA while Training to assist customers and their medical needs better
- Dealing with customers' health insurance, medical insurance, and life insurance
- Providing benefits status and updates.
- Asking probing questions to understand the callers' needs.
- Processing cancellation of benefits.
- Monitoring and managing desktop support, IT services desk, and VIP support functions for optimal service.
- Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery!
- Keeping relationships with clients and periodically checking in to ensure client interest.
- Staying consistent with delivering high-level client service in an effective and cost-efficient manner.
- 8 months experience
- REMOTE
Education
Certified Clinical Medical Assistant Program
Quincy College
Quincy, MA05-2025
Bachelor Of Fine Art - Animation & Motion Media
Lesley University
Cambridge, MA09.2020
Basic Life Support Certification
American Red Cross
Boston, MA05-2025
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- CPR
- Phlebotomy techniques
- Appointment setting
- Sterile technique
- Punctuality and Flexibility
Timeline
Medical assistant I
Toxme Up Medical Spa
03.2025 - 01.2026
Unit Coordinator- Neonatal ICU
Tufts Medical Center
02.2023 - 01.2026
Service Delivery Constant
Chime Solutions
01.2022 - 08.2022
Front office coordinator/Assistant
REGUS Management Group LLC
11.2020 - 05.2024
Certified Clinical Medical Assistant Program
Quincy College
Bachelor Of Fine Art - Animation & Motion Media
Lesley University
Basic Life Support Certification
American Red Cross