Taylor Helton
Greenwood,IN
Summary
Efficient and committed Medical Assistant with a solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations from both a clinical and clerical position. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Medical Assistant I
Unveiled Health
07.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Assembled procedure kits for hormone replacement pellet insertion.
- Assembled take home bags, with necessary medical supplies, for weight loss patients doing weekly, at-home injections.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Conducted routine phlebotomy lab draws to assist in diagnosis and treatment of patients.
- Checked patient weight and vitals, including blood pressure, heart rate, oxygen saturation and temperature, upon their arrival.
- Administered injections as prescribed, including weight loss medications and B-12.
- Training to do laser hair removal.
Medical Assistant I
IU Health Southern Indiana Physicians Cardiology
04.2016 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained patient medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including requesting, organizing and scanning documents.
- Monitored and recorded patient vitals (weight, blood pressure, heart rate, oxygen saturation) using standard medical equipment, including a manual blood pressure cuff.
- Answered phones, scheduled patient appointments and cardiac testing.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed.
- Kept medical and office supplies in stock by monitoring inventory levels, ordering supplies, and organizing storage areas.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Performed EKGs contributing to accurate and timely diagnoses.
- Oriented and trained new staff on proper procedures and policies.
- Inventoried sample medications and coordinated with drug reps, to get physician signatures and more medications in office for patients.
- I am well versed in the EMR, Cerner, on both the clinical and clerical side.
- Performed routine injections such as vaccinations for flu, pneumonia and shingles, while maintaining sterile technique.
Medical Assistant I
Metro Infusion Center
05.2023 - 10.2024
- Sanitized, restocked, and organized infusion rooms and medical equipment.
- Maintained a safe and clean clinical environment, disposing of biohazardous waste properly.
- Boosted patient satisfaction and comfort by providing compassionate care and promptly addressing needs during visits.
- Improved patient experiences by efficiently managing appointments and maintaining good communication with ordering providers.
- Obtained patient medical history, medication information, and allergies.
- Managed inventory levels and ordering for patient snacks and drinks to assist in comfort and satisfaction during infusions.
- Obtained patient weight and vitals, including blood pressure, heart rate, oxygen saturation and temperature.
- Started IVs for patient infusion therapy of their biologic medication.
- Flushed IV lines and removed them upon infusion completion.
- Called new patients to schedule infusion or injection, after obtaining prior authorization from their insurance.
- Obtained all patient consents for treatment, billing insurance, HIPAA compliance and patient communication.
- Enrolled patients in the co-pay program for their medication.
- Scanned all patient photo ID cards and insurance cards.
- Well versed in 3 EMRs: Cerner, Allscripts and CPR+
Education
High School Diploma -
Christian Preparatory Academy
IndianapolisSkills
- HIPAA compliance
- Patient scheduling
- Medical and office supply inventory and ordering
- EMR / EHR
- Medical terminology knowledge
- Vital signs monitoring
- Starting IVs
- Phlebotomy
- Immunization administration
- Experienced in performing EKGs
- CPR
- Compassionate
- Professionalism and Ethics
Timeline
Medical Assistant I
Unveiled Health
07.2024 - Current
Medical Assistant I
Metro Infusion Center
05.2023 - 10.2024
Medical Assistant I
IU Health Southern Indiana Physicians Cardiology
04.2016 - Current
High School Diploma -
Christian Preparatory Academy
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