Mya Fuentes
Austin,TX
Summary
Results-driven employee with a background in front desk operations and bartending/cocktail serving. Recognized for attention to detail and problem-solving abilities, contributing to improved workflow and customer satisfaction in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Bartender
Little Woodrow's
Lakeway, TX
01.2023 - Current
- Crafted customized cocktails and beverages based on customer preferences.
- Provided exceptional customer service, ensuring positive guest experiences.
- Maintained cleanliness and organization of bar area to comply with health standards.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Served high customer volumes during special events, nights, and weekends.
Front Desk Receptionist
AV Fitness
Monahans, TX
08.2019 - 11.2022
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate appointment schedules, coordinating with fitness trainers and clients effectively.
- Implemented new reception protocols, improving workflow efficiency and client satisfaction rates.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collaborated with management to streamline administrative tasks, reducing wait times for guests.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
High School Diploma -
Monahans High School
Monahans, TXSkills
- Highly reliable
- Patience and tolerance
- Clear and effective communication
- Organizational growth
- Outstanding customer service
Timeline
Bartender
Little Woodrow's
01.2023 - Current
Front Desk Receptionist
AV Fitness
08.2019 - 11.2022
High School Diploma -
Monahans High School