Mya Gonzalez
Pink Hill,NC
Summary
Experienced with financial tracking and reporting, ensuring precise budget management for projects. Utilizes advanced accounting software to streamline financial processes and enhance accuracy. Track record of effective financial analysis and risk assessment, supporting informed decision-making and project success.
Overview
9
9
years of professional experience
Work History
Branch Operations Coordinator
Wells Fargo
Kinston, NC
05.2023 - Current
- Achieved high customer satisfaction through effective engagement and relationship building, successfully completing all transaction requests. Enhanced customer experiences by building relationships and ensuring all transaction requests were addressed promptly.
- Conducted evaluations of customer profiles to recommend appropriate financial information and services.
- Facilitated communication between departments to resolve customer inquiries effectively.
- Managed branch budget, optimizing resources to achieve financial goals.
- Prepared project documentation for branch teams.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
Property Manager
Parkland Ventures
Mount Olive, NC
06.2021 - 08.2023
- Systematically archived original leases and renewal documents, facilitating easy access and retrieval for property management office.
- Implemented strategies for managing multiple properties concurrently, focusing on efficient resource distribution and improved communication to uphold high operational standards.
- Executed detailed assessments of applicants' financial profiles, maintaining organized tracking sheets for efficient record-keeping.
- Coordinated efforts with legal counsel to mediate and settle tenant disputes, promoting tenant satisfaction and legal adherence.
- Evaluated and adjusted budget allocations to maximize profitability while preserving exceptional living conditions for residents.
- Designed and implemented comprehensive preventative maintenance programs to enhance building system longevity.
- Cultivated community engagement among residents by organizing and executing social events and activities.
Sales Representative
Jewelry Care, Cell phone, & Tablet Repair
Goldsboro, NC
01.2018 - 01.2019
- To achieve targeted sales goals
- Accounted for inventory to ensure product availability and accuracy.
- Facilitated customer satisfaction through effective support
- Processed cash payments while ensuring security
- Cultivated positive relationships with customers through interaction
Education
High School Diploma -
South Lenoir High School
Lenoir, NC06-2016
No Degree - Accounting And Finance
Lenoir Community College
Kinston, NC05-2028
Skills
- Customer account management
- Invoice management
- Accounts payable management
- Bank reconciliation
- Cash flow analysis
- Cost control
- Project setup sheets
- Microsoft Excel expertise
- Accounting software systems
- Time management
- Internal communication
- Customer interaction
Languages
Spanish
Professional Working
Timeline
Branch Operations Coordinator
Wells Fargo
05.2023 - Current
Property Manager
Parkland Ventures
06.2021 - 08.2023
Sales Representative
Jewelry Care, Cell phone, & Tablet Repair
01.2018 - 01.2019
High School Diploma -
South Lenoir High School
No Degree - Accounting And Finance
Lenoir Community College