Mya Goodridge
Coconut Creek,FL
Summary
Strong customer service skills and quality assurance expertise, works well within a team environment. Excellent oral and written communication skills.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Tijuana Flats
Coconut Creek , FL
07.2023 - 04.2024
- Greeted customers and provided friendly customer service.
- Informed customers of daily specials, menu items, and restaurant policies.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Answered phone inquiries, taking reservations and providing information as needed.
Volunteer
Cleveland Clinic
Weston , FL
10.2022 - 03.2024
- Provided assistance to staff in the daily operations of the organization.
- Collaborated with other volunteers to create a positive work environment.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Greeted guests and offered assistance in finding specific departments or personnel.
Crew Member
Wendy's
Coral Springs , FL
12.2022 - 04.2023
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Volunteer
Museum of Science And Discovery
Fort Lauderdale , FL
06.2021 - 05.2022
- Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Greeted guests and offered assistance in finding specific departments or personnel.
- Assist customers in resolving issues while maintaining excellent customer service skills.
Education
High School Diploma -
Boca Christian High School
Boca Raton, FL05-2024
American Heritage
Boca Raton, FL01-2024
Skills
- Social Perceptiveness
- Money Handling
- Order Taking
- Guest Relations
- Point of sale systems
- Phone Etiquette
- Team Collaboration
References
References available upon request.
Timeline
Front of House Employee
Tijuana Flats
07.2023 - 04.2024
Crew Member
Wendy's
12.2022 - 04.2023
Volunteer
Cleveland Clinic
10.2022 - 03.2024
Volunteer
Museum of Science And Discovery
06.2021 - 05.2022
High School Diploma -
Boca Christian High School
American Heritage
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