Shawn Boe
Boca Raton ,FL
Summary
Detail-oriented Front of House Employee with experience in maintaining operational efficiency and enhancing customer satisfaction. Known for effective communication and multitasking abilities, facilitating swift resolution of guest concerns and promoting a positive atmosphere.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Chick-fil-A
Boca Raton, Florida
11.2025 - Current
- Delivered exceptional customer service in fast-paced restaurant environment.
- Maintained cleanliness and organization of dining area during all shifts.
- Addressed customer concerns swiftly while promoting a positive atmosphere.
- Executed opening and closing duties, including cash handling and supply organization.
Guest Advocate
Target
Boca Raton, Florida
08.2025 - 10.2025
- Processed transactions at cash register with precision and accuracy.
- Resolved guest concerns promptly to enhance satisfaction.
- Educated guests about promotions and loyalty programs to drive engagement.
- Executed cashier duties, including payments, returns, and exchanges efficiently.
- Assisted with returns, exchanges, and refunds in compliance with company policy.
- Supported other departments as needed to maintain operational efficiency.
Dog Sitter and Lawn Care
Mr Lucky Dog’s Sanctuary
Alva, Florida
06.2024 - 02.2025
- Provided feeding, walking, and companionship to dogs while ensuring their well-being.
- Administered medications as directed by owners or veterinarians.
- Cared for pets during owners' absences to maintain routine and comfort.
- Performed lawn maintenance tasks including mowing, trimming, and edging for optimal appearance.
- Utilized basic gardening tools to enhance efficiency in lawn care operations.
- Raked leaves during fall season to prevent lawn damage from mold or rot.
Education
Bachelor of Arts - Music Education
Florida Atlantic University
Boca Raton, FL08-2028
Skills
- Customer service and support
- Guest greeting and engagement
- Complaint resolution
- Professional demeanor
- Time management skills
- Food safety expertise
- First aid certification
- Work ethic
- Cash handling proficiency
- Clear communication skills
- Multitasking and organization
- Social perceptiveness
Languages
English
Full Professional
Spanish
Limited
References
References available upon request.
Timeline
Front of House Employee
Chick-fil-A
11.2025 - Current
Guest Advocate
Target
08.2025 - 10.2025
Dog Sitter and Lawn Care
Mr Lucky Dog’s Sanctuary
06.2024 - 02.2025
Bachelor of Arts - Music Education
Florida Atlantic University