Mya Harrison
Baraboo,WI
Summary
Worked closely with members working to find them the best solution to any issues they had with their account. Qualified Member Services Representative with many years in fast-paced customer service and call center environments. Personable and professional under pressure.
Overview
2
2
years of professional experience
Work History
Member Service Representative
Westby Co-Op Credit Union
Baraboo, WI
06.2022 - Current
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Researched complex issues related to accounts or services provided by the o
- Greeted customers in a friendly and professional manner.
- Verified identity information on new accounts using established procedures.
- Closely observed member accounts for unusual activity.
- Worked in a fast-paced, busy environment.
Education
High School Diploma -
Baraboo High School
Baraboo, WI05-2022
Skills
- Escalation Handling
- Credit Union Knowledge
- Issue Resolution
- Customer Service
- Financial Transactions
- Service Recommendations
- Multitasking
Timeline
Member Service Representative
Westby Co-Op Credit Union
06.2022 - Current
High School Diploma -
Baraboo High School