mya kennie
White Plains,NY
Summary
Successful at training and mentoring teams, enhancing operational efficiency, and ensuring compliance with policies and procedures. Strong decision-making and relationship-building skills support effective staff management and customer service. Focused on goal-oriented strategies to improve workplace productivity and foster positive team dynamics.
Overview
10
10
years of professional experience
1
1
Certification
Work History
DSP (Direct Support Professional)
Abbott House
Cortlandt Manor, NY
08.2025 - Current
- Supported individuals with developmental disabilities in daily living activities, promoting independence and personal growth.
- Assisted in implementing individualized support plans tailored to individuals unique needs and preferences.
- Encouraged social interaction and community involvement through organized recreational activities and events.
- Monitored behavioral patterns, documenting daily data such as positive goals. This includes Precision Care, Behavioral Data Book, Body Check Logs and Communication Log Book.
- Improved individuals self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Supported daily hygiene needs of individuals by assisting with bathing, dressing, dental care and personal grooming.
- Transported individuals with companies vehicle to and from medical appointments and community outings with safety and efficiency.
SUPERVISOR
Wendys
Elmsford, NY
07.2019 - 08.2025
- Trained new employees on company policies, procedures and work ethics.
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
- Delegated tasks to team members according to individual strengths.
- Worked closely with upper management to develop strategies for improving operational efficiency within the department.
- Communicated employee, customer and workplace needs to managers.
CREW MEMBER
Dunkin Donuts
Liberty, NY
05.2018 - 10.2024
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
- Cross-trained in multiple positions within the store as needed.
CAMP COUNSELOR
Camp Quarropas
White Plains, NY
06.2016 - 07.2019
- Utilized patience and understanding when dealing with challenging behavior from campers.
- Showed leadership skills by motivating campers to participate in team building activities.
- Displayed enthusiasm and commitment towards providing a fun learning experience for the kids.
- Developed strong communication skills while working with campers who have special needs.
- Facilitated team building exercises among participants from different backgrounds.
Education
HIGH SCHOOL DIPLOMA - undefined
Liberty high school
Liberty, NY06.2020
Skills
- Training and mentoring
- Attention to detail
- Staff management
- Decision-making
- Goal oriented
- Team building
- Relationship building
- Priority management
- Policy enforcement
- Customer service
Certification
- Serv Safe Certification
- Allergen Course Certification
Timeline
DSP (Direct Support Professional)
Abbott House
08.2025 - Current
SUPERVISOR
Wendys
07.2019 - 08.2025
CREW MEMBER
Dunkin Donuts
05.2018 - 10.2024
CAMP COUNSELOR
Camp Quarropas
06.2016 - 07.2019
HIGH SCHOOL DIPLOMA - undefined
Liberty high school