MYA MARTIN
Nashville,TN
Summary
I'm a Licensed Esthetician seeking employment in an establishment that will enable me to create positive connections with clients by utilizing expert physical touch and advanced knowledge in skincare. Through my previous experience in customer service based rolls, I'm able to work efficiently under pressure, maintain professional and compassionate judgement with clients and coworkers alike, and create a loving and positive work environment. The skincare industry is ever changing and growing and I'm excited to be in a position that will allow me continued growth in both knowledge and skill.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Licensed Esthetician
Oasis Face Bar
02.2024 - Current
- Maintain a clean, sanitary, and organized treatment area in compliance with industry regulations.
- Discuss procedures and treatment options with clients.
- Provide specialized facials, chemical peels, dermaplaning, and other advanced treatments to address various skin concerns.
- Educate patients on treatment options.
- Improve clientele retention with exceptional customer service and follow-up care.
- Enhance spa revenue by upselling products and services during client consultations
- Successfully rebook clients for following appointments
Server
True Food Kitchen
10.2023 - Current
- Warmly greeting new and returning guests and developing relationships resulting in customer loyalty
- Serving breakfast, lunch, and dinner items to 40+ guests per shift
- Memorized over 30+ menu items and rotating specials in order to give customized recommendations to guests
- Creating a positive experience for all guests by delivering exceptional customer service to all parties
- Upkeep a clean environment for all guests to maintain quality procedures and sanitation
- Swiftly resolving customer complaints and issues resulting in a higher customer satisfaction rate.
Esthetics Student
Aveda Arts & Sciences Institute Nashville
10.2022 - 04.2023
- Customized facials
- Full body and face waxing including brazilians
- Lash & Brow tinting
- Makeup application
- Chemical peels & enzyme peels
- Body treatments
- High frequency
- Safety & sanitation
- Met and exceeded retail goals.
Guest Advocate
Target
11.2020 - 01.2023
- Operated POS system to process transactions for guests
- Promotion of sales and extra opportunities for savings for the guest (Target Circle Program, RedCard sign-ups)
- Maintained safety and cleanliness in personal working areas and throughout the store.
Barista
Starbucks
11.2019 - 05.2020
- Greeted and engaged with customers as they entered the store and placed their orders
- Operated efficiently in a fast-paced, changing environment as part of a team
- Multi-tasked taking and giving orders at the drive-thru window during peak hours.
Education
Graduated -
MNPS Virtual School
High school Diploma -
Aveda Arts & Sciences Institute
Nashville, TN12.2023
Skills
- Social Media Marketing
- Microsoft Word, Excel, Microsoft PowerPoint
- Critical Thinking
- Communication
- Attention to Detail
- Time Management
- Problem-Solving
- Team Collaboration
- Product Recommendation Expertise
- Networking and Outreach
- Sales and upselling abilities
Advanced Training Skills
- Hydrafacial
- Geneo Facial
- Cryo & Radio Frequency
- Brow Laminating
Certification
- Dermaplane Certified - January 2024
- Microneedling Certified - January 2024
- Advanced Chemical Peel Certified - January 2024
Timeline
Licensed Esthetician
Oasis Face Bar
02.2024 - Current
Server
True Food Kitchen
10.2023 - Current
Esthetics Student
Aveda Arts & Sciences Institute Nashville
10.2022 - 04.2023
Guest Advocate
Target
11.2020 - 01.2023
Barista
Starbucks
11.2019 - 05.2020
Graduated -
MNPS Virtual School
High school Diploma -
Aveda Arts & Sciences Institute
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