Summary
Overview
Work History
Education
Skills
Affiliations
Service
Timeline
Generic

Mya McCullough

Chattanooga,TN

Summary

Dynamic and versatile professional with a strong background in hospitality, education, and customer service, with a Bachelor of Science in Psychology and a minor in Child and Family Studies. Proven ability to adapt across high-pressure environments—from classrooms to fast-paced dining settings—while maintaining a friendly, solutions-focused approach. Skilled in engaging diverse populations, managing behavior, and delivering exceptional service experiences. Eager to leverage interpersonal insight, teaching experience, and attention to detail to contribute meaningfully to a driven, team-oriented organization

Overview

7
7
years of professional experience

Work History

Tanning Consultant

Sun Tan City
Chattanooga, TN
02.2025 - Current
  • Educated customers on proper use of equipment and safety procedures for tanning beds.
  • Responded quickly to emails or phone inquiries regarding product availability or pricing information.
  • Resolved customer complaints promptly and professionally in accordance with company policy.
  • Advised clients on the best sunless tanning methods available in the salon.
  • Monitored inventory levels and placed orders when necessary.
  • Developed marketing strategies to increase brand awareness within the local community.
  • Followed up with customers after each visit to ensure satisfaction with services rendered.
  • Ensured that products were adequately stocked in accordance with company standards.

Substitute Teacher

ESS
Chattanooga, TN
10.2024 - Current
  • Developed creative learning strategies to engage all types of learners.
  • Encouraged positive behavior among students through effective communication techniques.
  • Assisted with classroom management issues when needed.
  • Adapted teaching methods to accommodate diverse learning styles.
  • Maintained accurate records of student performance, attendance and behavior.

Server

Elsie's Daughter
Chattanooga, TN
02.2024 - 10.2024
  • Delivered exceptional service in a high-volume fine dining environment, managing up to 12 tables simultaneously as the sole server on the floor.
  • Gained extensive knowledge of craft cocktails, wine, and beer pairings to enhance the dining experience and provide tailored recommendations to guests.
  • Demonstrated expertise in a diverse menu, including upscale dishes and presentation techniques, ensuring high standards of food quality and service.
  • Trained as a barback and host, contributing to overall restaurant efficiency and guest satisfaction.
  • Maintained a polished and organized workspace, ensuring all areas were well-stocked and clean for a seamless dining experience.

Server

Champy's Famous Fried Chicken
Chattanooga, TN
04.2022 - 01.2024
  • Followed health safety guidelines when preparing and serving food products.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Stayed informed about daily specials, new menu items, promotions.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Accurately recorded orders on cash register and point-of-sale system.

Server

Clumpies Ice Cream
Chattanooga, TN
04.2018 - 03.2020
  • Served 500-700 guests daily with a smile.
  • Trained in excellent customer service.
  • Handled money and trained in Cengage register software.
  • Performed numerous other tasks such as washing dishes, cleaning, and making toppings.
  • Worked as a team to fulfill orders correctly and as quickly as possible.

Education

Bachelor of Science - Psychology

The University of Tennessee At Chattanooga
Chattanooga, TN
05-2025

High School Diploma -

Central High School
Chattanooga, TN
05-2020

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Time management
  • Task prioritization
  • Recordkeeping
  • Professionalism
  • Multitasking
  • Behavioral analysis
  • Research proficiency
  • Data interpretation
  • Friendly, positive attitude
  • Classroom management
  • Mental health awareness
  • In Home Remote office availability

Affiliations

  • Editorial Review Board of Modern Psychological Studies Journal (Volume
    29, Issue 1) 01/2023-12/2023| The University of Tennessee at Chattanooga| Chattanooga, TN
    UTC Modern Psychological Studies Journal: an open-access, psychological journal devoted exclusively to publishing
    manuscripts by undergraduate students. Website: https://scholar.utc.edu/mps/

Service

  • Volunteer at Chattanooga Area Food Bank
  • Volunteer at City Farms Grower Coalition

Timeline

Tanning Consultant

Sun Tan City
02.2025 - Current

Substitute Teacher

ESS
10.2024 - Current

Server

Elsie's Daughter
02.2024 - 10.2024

Server

Champy's Famous Fried Chicken
04.2022 - 01.2024

Server

Clumpies Ice Cream
04.2018 - 03.2020

Bachelor of Science - Psychology

The University of Tennessee At Chattanooga

High School Diploma -

Central High School

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