Mya Mendiola
Mission,TX
Summary
Diligent worker well-versed in accurately coordinating paperwork such as PODS, pickup requests, and inventory check lists. Experienced in working with various types of inventory as well as customers calling about deliveries while keeping documentation up-to-date for optimal recordkeeping.
Overview
2
2
years of professional experience
Work History
Provider Services Representative
Care First of Maryland
04.2024 - Current
- Improved communication between providers and insurance companies, leading to better understanding of policy coverage and claim status.
- Implemented innovative tools within call center environment which boosted overall productivity of provider services team while maintaining high level of customer satisfaction.
- Promoted positive relationships between the organization and its network providers through timely responses to inquiries and effective issue resolution.
- Maintained up-to-date knowledge on company products, services, and industry trends to provide accurate information to providers.
- Increased efficiency by accurately entering provider data into company systems and databases.
- Coordinated with internal departments on behalf of providers to ensure timely payment resolution for claims disputes or other financial matters.
Retail Sales Associate
Finishline At Macys
08.2023 - 04.2024
- Greeted customers and helped with product questions, selections, and purchases
- Maintained clean sales floor and straightened and faced merchandise
- Helped customers complete purchases, locate items, and join reward programs
- Used POS system to process sales, returns, online orders, and gift card activations
- Balanced and organized cash register by handling cash, counting change, and storing coupons
- Managed cash register after end of shift to balance and record accurate transactions
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
Inventory Clerk
Davila Services Inc
12.2022 - 05.2023
- Completed physical inventory counts each day
- Recorded information on damages to keep records current and accurate
- Cleaned wear-house to keep everything tidy and accessible
- Updated systems with PODS to make sure we were up to date on all deliveries
- Answered phones calls from costumers and updated them with delivery expectations
Education
Music Education -
The University of Texas Rio Grande Valley
Edinburg, TXSkills
- Inventory Coordination
- Inventory Tracking and Storage
- Telephone Management
- Digital and Physical Counts
- Heavy Lifting
- Attention to Detail
- Complex Problem-Solving
- Care of Fine Art
Timeline
Provider Services Representative
Care First of Maryland
04.2024 - Current
Retail Sales Associate
Finishline At Macys
08.2023 - 04.2024
Inventory Clerk
Davila Services Inc
12.2022 - 05.2023
Music Education -
The University of Texas Rio Grande Valley
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