Mya Merritt
Lawrence,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Slot Attendant
Seminole Nation Casino
05.2024 - 08.2024
- Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
- Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
- Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
- Connected with guests on personal level to build loyalty.
Administrative Assistant
Seminole Judgement Fund
06.2023 - 08.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Main Banker
Seminole Nation Casino
05.2022 - 08.2022
- Ensured compliance with federal regulations and internal policies by staying up-to-date on industry changes and adjusting procedures accordingly.
- Oversaw the distribution of funds to various casino departments, ensuring smooth operations across all gaming areas.
- Assisted in training new Main Bankers, sharing knowledge of best practices and fostering a supportive learning environment.
- Streamlined the process for handling credit applications, resulting in quicker turnaround times for customers seeking credit extensions.
Education
Associate Of Arts And Sciences - Social Work
Haskell Indian Nations University
Lawrence, KSSkills
Money Handling, Communication skills, Fast Learner, Microsoft Excel
Timeline
Slot Attendant
Seminole Nation Casino
05.2024 - 08.2024
Administrative Assistant
Seminole Judgement Fund
06.2023 - 08.2023
Main Banker
Seminole Nation Casino
05.2022 - 08.2022
Associate Of Arts And Sciences - Social Work
Haskell Indian Nations University