Mya Moore
Arlington Texas ,TX
Summary
Detail-oriented and dedicated professional with a strong background in customer service and office management, seeking a call center position to leverage exceptional communication skills and technological proficiency. Committed to continuing education and personal growth, with a passion for delivering superior service and fostering positive customer relationships.
Overview
1
1
year of professional experience
Work History
Clark’s
Sales Associate
06.2022 - 05.2023
- Delivered clerical support through precise data entry, systematic document management, and effective email correspondence, ensuring seamless office operations.
- Maintained a comprehensive filing system that enabled quick and efficient retrieval of customer records, significantly improving response times.
- Handled incoming and outgoing calls, accurately recording messages for staff distribution while addressing customer inquiries with professionalism and empathy.
- Employed office management software to proficiently track customer interactions and data, contributing to improved service delivery and client satisfaction.
Education
12th Grade - Medical Physics
Timberview High School
Arlington, TX05.2024
Skills
- Customer Relationshipm: Building and nurturing professional relationships to enhance customer experience and satisfaction through effective communication and empathy
- Data Management: Proficient in database entry and records retrieval, ensuring accurate and efficient information processing and documentation
- Telephone Proficiency: Excellent telephone etiquette with experience managing high-volume calls while maintaining professionalism and a positive attitude
- Attention to Detail: Strong focus on accuracy in documentation and data entry, which is crucial for effective call handling and customer follow-up
- Payment Processing: Experience in handling payments while ensuring compliance with company policies and confidentiality
Timeline
Clark’s
Sales Associate
06.2022 - 05.2023
12th Grade - Medical Physics
Timberview High School
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