Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Investment Property Manager
Circle Of Greatness LLC
03.2023 - Current
Provided exceptional customer service through clear communication channels such as email, phone calls, or in-person meetings when necessary.
Provide individual and group tours of property for interested clients.
Improved overall guest experience by addressing concerns promptly and professionally, ensuring positive reviews and repeat bookings.
Streamlined property management processes for increased efficiency and improved guest experiences.
Managed financial tasks for optimal budget control, including collecting payments, tracking expenses, and generating revenue reports.
Coordinated with maintenance teams to address issues quickly and minimize downtime between bookings.
Communicated effectively with owners, renters, and associates.
Residential Property Manager/Personal Assistant to the Owner
Michelle Sneed INC.
08.2020 - 02.2023
Oversaw maintenance and upkeep of the residential property.
Assisted property owner in day to day task.
Responded to emails and other correspondence to facilitate communication and enhance property management.
Displayed absolute discretion at handling confidential information.
Reduced administrative workload for owner through proficient handling of routine tasks, allowing them to focus on higher-level responsibilities.
Kept detailed track of household and maintenance inventory and schedules.
Managed daily operations for optimal efficiency and cost effectiveness.
Developed strong relationships with local vendors to secure competitive pricing on maintenance and repair services.
Domestic Cleaner
Atlanta Green Maids
08.2015 - 08.2020
Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
Enhanced appearance of homes by performing deep-cleaning tasks such as shampooing carpets and washing windows.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Ensured timely completion of all assignments, managing multiple clients within tight schedule.
Increased referrals through exceptional customer service and consistent communication with clients.
Education
Stillman College
Tuscaloosa, AL
Huffman High School
Birmingham, AL
Skills
Property Management
Customer service-focused
Preparing property agreements
Property Showing
Creative and Adaptable
Payment Collection
Timeline
Investment Property Manager
Circle Of Greatness LLC
03.2023 - Current
Residential Property Manager/Personal Assistant to the Owner
Michelle Sneed INC.
08.2020 - 02.2023
Domestic Cleaner
Atlanta Green Maids
08.2015 - 08.2020
Stillman College
Huffman High School
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