Mya Warren
Rocky Mount,NC
Summary
Knowledgeable Healthcare Professional. Proven track record in crafting clear and engaging messages, ensuring consistent communication across multiple platforms. High-level communicator with experience in crafting clear and compelling messages. Resourceful navigation of complex healthcare environments to optimize patient care. Demonstrated ability in strategic planning and execution of communication campaigns. Known for reliability, strong interpersonal skills, and ability to engage diverse audiences effectively.
Overview
9
9
years of professional experience
Work History
911 Communicator
Edgecombe County
02.2022 - Current
- Maintained accurate records of dispatched calls and their outcomes, ensuring thorough documentation for future reference.
- Improved response times by prioritizing and efficiently managing emergency calls.
- Participated in ongoing professional development opportunities to stay current on best practices in emergency communications and technology advancements.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
Certified Nursing Assistant II
Nash Health Care Systems Inc.
12.2019 - 06.2022
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
Externship- Dental Assistant I
Greenville Smiles Dentist
10.2020 - 11.2020
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Discussed patient needs and expectations.
- Broke down and set up equipment and sanitized various dental tools.
- Protected patients by sterilizing instruments and equipment between every consultation.
- Positioned patients for treatment by making chair adjustments and prepared necessary equipment for procedures.
- Laid out dental instruments and equipment before procedures.
Youth Counselor
City of Rocky Mount
05.2016 - 12.2017
- Liaised with family members to discuss progress and develop ongoing plans for counseling goals.
- Monitored behavior in individual and group sessions and intervened when necessary.
- Added new recreational activities to program to encourage participation in cooking classes, book clubs and oil painting.
- Provided homework assistance to youth residents, helped prepare for tests and signed off on projects and assignments.
- Monitored and cared for youth in carefully controlled environment to promote safety.
- Promoted positive influence for youngsters by demonstrating appropriate behavior, listening carefully to others and showing respect for people of all ages.
Education
Associate of Arts -
Nash Community College
High School Diploma -
Nash-Rocky Mount Early College High
Bachelor of Science - Criminal Justice
Strayer University
01-2026
No Degree - Dental Hygiene
NC Dental University
Wake Forest, NC11-2020
Skills
- Medical terminology knowledge
- Patient relations
- Sterilization techniques
- Treatment room setup
- Disinfecting rooms and equipment
- Verbal communication
- Cross-cultural communication
- Assertiveness
- Internal communications
- Community management
- Crisis management
- Problem-solving
Timeline
911 Communicator
Edgecombe County
02.2022 - Current
Externship- Dental Assistant I
Greenville Smiles Dentist
10.2020 - 11.2020
Certified Nursing Assistant II
Nash Health Care Systems Inc.
12.2019 - 06.2022
Youth Counselor
City of Rocky Mount
05.2016 - 12.2017
High School Diploma -
Nash-Rocky Mount Early College High
Associate of Arts -
Nash Community College
Bachelor of Science - Criminal Justice
Strayer University
No Degree - Dental Hygiene
NC Dental University
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