Mya Watts
Twinsburg,OH
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Krispy Kreme
09.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Head of Inventory management
Starbucks Coffee Company
07.2020 - 12.2023
- Created and maintained the Starbucks experience
- Coach partners on performance to maintain KPIs.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
Education
B.S., Psychology -
Clark Atlanta University
Atlanta, GA05.2026
Skills
- Effective communication skills
- Time management
- Problem-Solving
- Active Listening
- Cash Handling
- Teamwork and Collaboration
- Customer Service
- Reliability and punctuality
- Employee Training
- Team Leadership
Accomplishments
Dean's List (GPA > 4.0)
Graduated Summa Cum Laude
Undergraduate Studies Scholarship Program- Awarded $12,000
Activities
- Revolt CAU (Clark Atlanta University) Incorporated, Member since 2022. Enriching the community and empowering women and non-binary. Community Service Chair 24-25 School Year
- Lutheran Metropolitan Ministry, Volunteer from 12/2023-Present. Serve breakfast to homeless men from 7am-8am.
- Malachi House, Volunteer from 12/2023-Present. Connect and spend time with elderly, while also organizing donated items.
Awards
- Dean’s List (GPA > 4.0)
- Graduated Summa Cum Laude
- Undergraduate Studies Scholarship Program- Awarded $12,000
Timeline
Retail Sales Associate
Krispy Kreme
09.2023 - Current
Head of Inventory management
Starbucks Coffee Company
07.2020 - 12.2023
B.S., Psychology -
Clark Atlanta University