Mya Wesley

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Conducted regular patrols of key areas to spot and control security concerns.

Acted quickly during emergency situations to reduce opportunity for damage and injury.

Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.