Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Server Assistant
Harry And Izzy's
Indianapolis, IN
06.2022 - Current
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Assisted with dining room set up prior to and after service period.
Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
Bussed tables between courses and load and unloaded trays to expedite tasks.
Hostess and Server
Mozzispizza
Greenfield, IN
03.2021 - 05.2022
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Answered customers' questions, recommended items and recorded order information.
Customer Service Associate
Dairy Queen Grill & Chill
Indianapolis, IN
06.2020 - 12.2020
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Informed customers about special promotions and provided detailed information for various products.
Developed and actualized customer service initiatives to decrease wait times.