Mya Xeller

• Conduct remote telesales presentations for life insurance, Medicare, and health insurance products.
• Represent nationally recognized carriers including Mutual of Omaha, Transamerica, Aetna, UnitedHealthcare, Humana, Cigna, and National Life Group.
• Educated clients on health insurance options, ensuring informed decision-making.
• Assisted in processing policy applications, improving turnaround efficiency.

• Managed front desk operations, ensuring efficient appointment scheduling and customer flow.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.

• Assisted clients with retail product recommendations and sales, contributing to overall salon revenue growth.

• Built strong customer relationships through personalized service and client retention efforts.

• Handled appointments, customer communication, administrative support, and front desk operations.
• Developed and maintained schedules for instructors and students, ensuring efficient use of resources.
• Coordinated daily classroom activities to enhance student engagement and learning outcomes.

• Supported daily sales operations through appointment coordination, customer engagement, and service/product recommendations.

• Assisted in maintaining positive client experiences that contributed to customer retention and repeat business.

• Led team to enhance customer service standards, resulting in increased customer satisfaction.
• Managed inventory levels through effective stock control practices, minimizing excess and optimizing turnover.

• Drove retail sales through customer engagement, product recommendations, and relationship-focused selling techniques.

• Trained team members on sales strategies, upselling, and customer experience best practices.

• Assisted in increasing store revenue through merchandising initiatives and customer retention efforts.