Myah Carver
Cartersville,US
Summary
Encouraged self and colleagues to pursue company goals and milestones through determination and a positive attitude.
Overview
12
12
years of professional experience
Work History
Data Analyst
SLD Transport
05.2025 - Current
- Analyzed transport data to identify trends, leading to strategic route optimization and measurable improvements in delivery efficiency.
- Implemented data visualization tools to present insights, enhancing decision-making processes and fostering data-driven strategies.
- Worked closely with logistics teams to streamline operations, resulting in strengthened communication and improved service delivery.
- Developed predictive models to forecast demand, enabling proactive resource allocation and reducing operational costs.
- Promoted a culture of data literacy among staff, encouraging engagement with analytics tools and enhancing team capabilities.
- Streamlined data processing workflows, resulting in noticeable gains in report generation speed and accuracy.
Logistics Coordinator
SLD Transport
03.2024 - Current
- Streamlined shipment tracking processes, enhancing visibility and reducing delays, leading to improved customer satisfaction.
- Analyzed transportation costs and routes, identifying efficiencies that resulted in noticeable savings and optimized resource allocation.
- Provided training and guidance to new team members, promoting a cohesive work environment and enhancing team performance.
- Conducted in-depth analysis of shipping data, leading to measurable improvements in delivery times and cost efficiency.
- Maintained accurate shipment records and documentation, ensuring compliance with regulatory standards and minimizing errors.
- Promoted a positive team culture through regular feedback sessions, boosting morale and fostering a supportive work environment.
Enterprise Operations Account Coordinator
Nolan Transportation Group (NTG)
02.2021 - 03.2024
- Front-line resource to provide customer service on assigned account. Including Nestle Purina and PepsiCo.
- Provide direction to Logistics Planners
- Responsible for but not limited to load acceptance, appointment scheduling, and coverage coordination
- Responding to customer emails within a timely manner
- Work with Operational Services and Logistics Planners to build, schedule and tracking loads accordingly
- Manage account’s OTR freight to guarantee best practices
- Develop lane-specific relationships with Carrier Sales to drive consistent coverage with quality rates
- “Close out” accessorial requests (TONU, driver assist, detention, etc.) within 24hrs of carrier’s request
- Coordinated with Logistics Planners and Operational Services to enhance load tracking, ensuring timely deliveries and client satisfaction.
LOGISTICS CSR & TRACER
Odyssey Capital Transportation Solutions (CTS)
03.2018 - 02.2021
- Balancing emails, calls, and tracing shipments for multiple customers
- Schedule customer orders with LTL carriers
- Ensuring all information submitted is within LTL limitations
- Creating BOLs for customers
- Correcting BOLs using IMO/DG documents for Hazmat shipments
- Track and monitor scheduled pickups and freight in transit
- Resolve problems, such as reconsignments, lost freight, and carrier service failures
- Provided exceptional customer service by effectively managing inquiries and resolving issues, leading to increased customer satisfaction and loyalty.
CUSTOMER SERVICE & SHIPPING CLERK
Foss Flooring Company
02.2014 - 12.2018
- Responsible for the paperwork maintenance of four different manufacturing plants
- Monitored the online programs for all incoming and outgoing product orders
- Efficiently administered customer service through verbal and online communication
- Proficiently processed various product orders, samples, and returns
- Organized and maintained damage reports and office records
- Maintained the Shipments and End of Day Reports for orders
- Producing accurate and up-to-date records and reports as required
- Traveled to each manufacturing plant to conduct important returns as needed
CUSTOMER SERVICE & IT TECH SUPPORT
Alorica
01.2018 - 03.2018
- Able to maintain a high call volume calmly
- Proficiently able to direct clients in step-by-step instructions
- Capable of handling high intense to simple interactions over the phone
- Efficient in multitasking and documentation while performing job duties
Education
Logistics And Supply Chain Management
Chattahoochee Technical College
Marietta, GA02.2030
Graphic Design
College & Career Academy
05.2011
Skills
Microsoft Office
Timeline
Data Analyst
SLD Transport
05.2025 - Current
Logistics Coordinator
SLD Transport
03.2024 - Current
Enterprise Operations Account Coordinator
Nolan Transportation Group (NTG)
02.2021 - 03.2024
LOGISTICS CSR & TRACER
Odyssey Capital Transportation Solutions (CTS)
03.2018 - 02.2021
CUSTOMER SERVICE & IT TECH SUPPORT
Alorica
01.2018 - 03.2018
CUSTOMER SERVICE & SHIPPING CLERK
Foss Flooring Company
02.2014 - 12.2018
Graphic Design
College & Career Academy
Logistics And Supply Chain Management
Chattahoochee Technical College