Myah James
Jackson,AL
Summary
Dynamic Team Leader Manager with a proven track record at Walmart, adept at enhancing productivity and resolving customer issues. Recognized for exceptional interpersonal skills and effective workload management, fostering a collaborative environment. Committed to coaching and developing team members, driving performance improvements, and achieving clear objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Leader Manager
Walmart
10.2024 - Current
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Led employee relations through effective communication, coaching, training, and development.
- Defined clear targets and objectives and communicated to other team members.
Stock Clerk
Walmart
07.2020 - 10.2024
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
- Checked and pulled defective or expired products from shelves.
- Greeted customers and directed to requested products.
Education
Certificate - EKG Technician
Coastal Medical Training Institute
Gulfport, MS05-2025
High School Diploma -
Jackson High School
Jackson, AL05-2019
Skills
- Workload management
- Exceptional interpersonal skills
- Exemplary work ethics
- Trustworthy and reliable
- Good communicator
- Collaborative team player
Accomplishments
- Supervised team of 4 staff members.
Certification
- Licensed Forklift Pallet Driver - 4years
Languages
English
Timeline
Team Leader Manager
Walmart
10.2024 - Current
Stock Clerk
Walmart
07.2020 - 10.2024
Certificate - EKG Technician
Coastal Medical Training Institute
High School Diploma -
Jackson High School
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