Myah Kramarz
Round Rock,TX
Summary
Dedicated Dental Office Manager passionate about fostering exceptional patient care and smooth office operations. Eager to expand skills, support team growth and build lasting relationships within a practice committed to excellence.
Overview
11
11
years of professional experience
Work History
Office Manager
Martin Dental Group, Round Rock Tx
06.2024 - Current
- Strategically schedule patients while holding the standard of patient care and restorative schedule flow
- Maintaining collections at 90% or higher for each month
- Manage several team members implementing office policies and keeping good morale
- Clean Claim control while filling insurance claims
- Maintain 90% or higher case acceptance by using clinical background to stress urgency for treatment needed
- Accurately post insurance checks while making correct adjustments
- Maintain a fully confirmed and booked schedule in order to hit monthly production goals
- Verified and Input all dental insurance to ensure for accurate treatment estimates
- Personal Marketing done to boost patient numbers
- Worked with many systems such as dentrix, open dental, vyne, dental analytics
Server, Bartender, Expo, Trainer, corporate trainer
Kerbey Lane Cafe, Round Rock TX
02.2015 - Current
- Recognized as the lead server and led training for 9 years
- Still help with marketing events and implementation of companies morales
- Developed and maintained positive relationships with many customers over years
- Worked under pressure while ensuring a calm environment
- Efficient and effective customer service contributing to improved return of business
- Kept upbeat energy, confidence and poise
- Ability to multitask
- Opened New stores and prepared staff for success
Treatment Coordinator
Balcones Dental, Austin Tx
09.2023 - 06.2024
- Moved from lead assistant to Treatment Coordinator to drastically improve treatment acceptance rates for the office.
- Acted as a liaison between dds and patients, facilitating communication and addressing concerns
- Completed one on one consultations with patients for in depth explanation of treatment plan
- Handled patient questions and complaints, built trust and educated patients in order to encourage patients to embrace the means to achieve optimal dental health
- Scheduled patients for appointments with accurate time for each specific appointment ranging from oral surgery, crown and bridge, invisalign and more.
Registered Lead Dental Assistant
Balcones Dental, Austin Tx
01.2021 - 09.2023
- Assist the dentist using four-handed dentistry with daily procedures such as composite fillings, crown and bridge core buildups, extractions and implants while providing patient care and attention.
- Take impressions for invisalign, night guards and removable appliances.
- Set up and break down rooms in a quick and efficient manner.
- Skilled in dentrix software for charting and treatment planning.
- Sterilize and prepare all dental instruments needed for procedures maintaining a clean and safe environment.
- Completed full mouth, bitewing and pano patient x-rays using digital sensors and plates.
- Received, prepared and educated patients for their visit.
- Administered and monitored oral sedation.
- Monitored Nitrous Oxide certified
- Works primarily with DDS owner of the practice specializing in oral surgery including but not limited to full mouth extractions, implants, implant supported dentures
Education
Associate of Applied Business - Business Administration
Austin Community College
Austin Tx12-2026
Timeline
Office Manager
Martin Dental Group, Round Rock Tx
06.2024 - Current
Treatment Coordinator
Balcones Dental, Austin Tx
09.2023 - 06.2024
Registered Lead Dental Assistant
Balcones Dental, Austin Tx
01.2021 - 09.2023
Server, Bartender, Expo, Trainer, corporate trainer
Kerbey Lane Cafe, Round Rock TX
02.2015 - Current
Associate of Applied Business - Business Administration
Austin Community College
Similar Profiles
Estrella OhanaEstrella Ohana
Teacher Trainer / Instructional Coach at INIC Preschool – Austin & Round Rock, TXTeacher Trainer / Instructional Coach at INIC Preschool – Austin & Round Rock, TX
SHAQUILLE ROBERTSONSHAQUILLE ROBERTSON
General Manager at Extended Stay America Austin/Round Rock TxGeneral Manager at Extended Stay America Austin/Round Rock Tx
Hali HinesHali Hines
Office Manager/Patient Coordinator at Round Rock Family DentalOffice Manager/Patient Coordinator at Round Rock Family Dental
Sam FarrellSam Farrell
Market Deli Associate at HEB Grocery StoreMarket Deli Associate at HEB Grocery Store
Lindy M. FrazerLindy M. Frazer
Special Education Coordinator at Education Service Center Region 13Special Education Coordinator at Education Service Center Region 13