Myah Lindley
Bethalto,IL
Summary
Dynamic leader and adept communicator with proven expertise in customer service excellence and team management, honed at Scooter's Coffee. Demonstrates exceptional problem-solving and conflict management skills, ensuring operational efficiency and high customer satisfaction. Skilled in cash handling and financial accountability, with a flair for fostering collaborative environments and driving service standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
To-Go Specialist
The Pump House
Wood River, US
07.2024 - Current
- Accurately handle customer transactions and manage food preparation for take-out orders
- Ensure timely delivery of food to tables and maintain beverage refills
- Restock supplies and maintain cleanliness in the work area
- Provide support to servers as needed to enhance overall restaurant service
Shift Leader/Barista
Scooter's Coffee
Bethalto, US
06.2023 - Current
- Supervise baristas in preparing hot, iced, and blended drinks, ensuring quality and efficiency
- Address customer complaints and resolve issues promptly during shifts
- Responsible for cash management, including counting the cash drawer at the beginning and end of shifts
- Foster a collaborative team environment and uphold service standards
Hostess
Joe's Pizza and Pasta
Godfrey, US
01.2022 - 04.2023
- Managed incoming pick-up and delivery orders, ensuring accurate order processing
- Greeted customers upon arrival and maintained a clean dining environment
- Addressed customer complaints to ensure a positive dining experience
Hostess
JJ Thermos
East Alton, US
03.2021 - 12.2021
- Coordinated seating arrangements and organized reservations efficiently
- Welcomed customers and handled to-go orders with a focus on service quality
- Maintained cleanliness and readiness of dining areas, promoting a welcoming atmosphere
- Assisted in training new employees to uphold service standards
Education
High School Diploma -
Civic Memorial High School
Bethalto, IL05.2023
Skills
- Customer Service Excellence
- Leadership and Team Management
- Cash Handling and Financial Accountability
- Problem Resolution and Conflict Management
- Time Management and Organizational Skills
- Strong Communication Skills
- Detail-oriented
- Complaint resolution
- Quick learner
- Point of sale systems
- Flexibility
- Strong multitasking
- Initiative-taking
- Adaptability
- Cash handling
- Attention to detail
- Excellent communication
- Team building
Certification
- Food Handlers Management
- Basset - Beverage Alcohol Sellers and Servers Education and Training
Timeline
To-Go Specialist
The Pump House
07.2024 - Current
Shift Leader/Barista
Scooter's Coffee
06.2023 - Current
Hostess
Joe's Pizza and Pasta
01.2022 - 04.2023
Hostess
JJ Thermos
03.2021 - 12.2021
- Food Handlers Management
- Basset - Beverage Alcohol Sellers and Servers Education and Training
High School Diploma -
Civic Memorial High School
Similar Profiles
Hannah FountaineHannah Fountaine
Shift Lead at The Pump HouseShift Lead at The Pump House
Alexandra CowanAlexandra Cowan
Bartender Trainer at Pump House GrilleBartender Trainer at Pump House Grille
MICHAEL ALLENMICHAEL ALLEN
Dishwasher /Prepared Foods Team Member at Pump House GrilleDishwasher /Prepared Foods Team Member at Pump House Grille