Myah Tomlinson

• Being knowledgeable about the museum's collection, upcoming events, internal workings, and more.
• Having proper phone etiquette and relaying messages to whomever the message may apply to.
• Giving proper customer service to customers in a gift shop.
• Ensured a tidy environment at front desk and gift shop.
• Managed mail organization and distribution for staff.
• Processed checks received via mail and in-person, ensuring accurate financial transactions.
• Greeted visitors and provided accurate information about exhibitions, hours, admissions, and museum policies.
• Resolved guest inquiries promptly, using clear communication to support positive visitor experiences.

• Maintained comprehensive knowledge of school and district programs.
• Organized files and distributed information efficiently to ensure timely communication for all parties.
• Organized files and distributed information to the correct parties.
• Delivered excellent customer service to all who called, emailed, and visited the building, enhancing overall visitor experience.
• Greeted visitors, verified identification, and maintained secure front office access.
• Answered multi-line phone systems and routed calls to appropriate staff efficiently.

• Encourage customers to make additional purchases and suggested relevant items.
• Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
• Encourage customers to make additional purchases and suggest relevant items.
• Organized store layout by setting up fixtures for optimal product visibility.
• Completed markdowns and reorganized products to maintain optimal store presentation.
• Completing shipment including unboxing product, organizing product, pushing product onto floor, and pricing items appropriately.

• Met merchandising standards by keeping the store stocked and products faced.
• Met merchandising standards by keeping the store stocked and products faced.
• Encourage customers to make additional purchases and suggest relevant items.
• Set up fixtures to enhance product visibility and customer engagement.
• Engaged customers with product knowledge to promote brand loyalty and repeat visits.
• Delivered personalized styling support to drive sales and enhance shopping experience.

• Developed training program for new staff on baking methods and equipment use, ensuring consistency in product quality.
• Coordinated daily task updates with shift workers to align on goals and enhance team collaboration.
• Maintained communication between shift workers regarding daily tasks and goals.
• Recorded daily production numbers to support inventory management and optimize stock levels.
• Prepared cookie dough and batter following Crumbl recipes and production standards.
• Measured ingredients accurately to maintain consistent taste, texture, and appearance.

GPA: 3.7 GPA

GPA: 3.6 GPA