Summary
Overview
Work History
Education
Skills
Honors Choir - Activities
Phone
Hobbies and Interests
Timeline
Generic

Myana Crosby

Cleveland Heights,OH

Summary

Team-oriented health student with solid background assisting customers with day-to-day needs. Handles materials, paperwork and money. Good relationship-building abilities and self-motivated approach. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and lesson drawn to applying and learning the ways in the field of medicine.

Overview

6
6
years of professional experience

Work History

Server

wasbi
Cleveland, OH
05.2023 - Current
  • Prepared checks, itemizing total meal costs and taxes.
  • Greeted guests and provided menus.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Presented menus and answered questions regarding items.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Served food and beverages to patrons and confirmed complete orders.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Informed customers of daily specials and signature menu items.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Provided exceptional service to high volume of daily customers.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Stocked service areas with supplies during slow periods.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Operated POS terminals to input orders, split bills and calculate totals.

Photography Assistant

lyraphotography
Cleveland, OH
02.2018 - Current
  • Selected and adjusted subjects, equipment, and lighting to achieve desired effects.
  • Attended meetings with clients to discuss their vision and expectations for upcoming photo shoots.
  • Transferred photographs to computers for editing, archiving and electronic transmission.
  • Engaged in research to develop new photographic procedures and materials.
  • Determined project goals, locations and equipment needs by studying assignments and consulting with clients or advertising staff.
  • Performed maintenance tasks to keep equipment working properly.
  • Provided technical support when needed by troubleshooting any issues that arose during a shoot.
  • Evaluated photos taken during shoots to determine which ones should be kept or discarded.
  • Collaborated successfully with various personalities and work styles.
  • Set up lights, backdrops and props for shoots and events.
  • Set up camera control equipment, stands and tripods for shoots.
  • Created artificial light using flashes and reflectors.
  • Directed activities of workers setting up photographic equipment.
  • Scouted locations and curated props for photography shoots.
  • Assisted photographers with setting up lighting equipment, backdrops and props for studio shoots.
  • Transported equipment between locations when necessary for onsite photo assignments.
  • Maintained various studio equipment.

HOSTESS/SERVER/WAITRESS

CALIFORNIA PIZZA KITCHEN
, OH
05.2022 - 11.2022
  • Maintain cleaning public surfaces
  • Clean equipment- sports equipment, gym, weight room
  • Cosmetic repairs to school building -painting, waxing floors and windows, desks
  • Balanced school work, sports, and Honors choir.

WORK STUDY

LUTHERAN EAST HIGH SCHOOL
06.2018 - 05.2022
  • Maintain cleaning public surfaces
  • Clean equipment- sports equipment, gym, weight room
  • Cosmetic repairs to school building -painting, waxing floors and windows, desks
  • Balanced school work, sports, and Honors choir.

BARISTA

DUNKIN DONUTS
05.2021 - 09.2021
  • Anticipated and understood guests' requests, needs and often exceeded expectations
  • Maintain cleaning public surfaces and spaces
  • Clean equipment- maintained clean work stations and practiced/maintained food safety and food quality standards.

Education

FIRST YEAR COLLEGE STUDENT -

CLEVELAND STATE UNIVERSITY

HIGH SCHOOL GRADUATE -

LUTHERAN EAST HIGH SCHOOL

Skills

  • Guest Engagement
  • Safe Food Handling
  • Sales Techniques
  • Point of Sale (POS) System Operations
  • Cash Handling
  • Guest Relations Management
  • Liquor, Wine, and Food Service
  • Service Prioritization
  • Positive and Professional
  • High-Volume Dining

Honors Choir - Activities

  • Helped and performed at nursing home, community food, clothing and toy drives, and at the request of the Pope
  • Participated in Philemon Community Baptist Church youth and congregation events regularly

Phone

216.905.6246, 216.297.9493

Hobbies and Interests

  • Basketball
  • Volleyball
  • Honors Choir
  • Track and Field
  • Photography
  • Art Club
  • Rollerskating
  • Basketball

Timeline

Server

wasbi
05.2023 - Current

HOSTESS/SERVER/WAITRESS

CALIFORNIA PIZZA KITCHEN
05.2022 - 11.2022

BARISTA

DUNKIN DONUTS
05.2021 - 09.2021

WORK STUDY

LUTHERAN EAST HIGH SCHOOL
06.2018 - 05.2022

Photography Assistant

lyraphotography
02.2018 - Current

FIRST YEAR COLLEGE STUDENT -

CLEVELAND STATE UNIVERSITY

HIGH SCHOOL GRADUATE -

LUTHERAN EAST HIGH SCHOOL

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Myana Crosby