Myasia Belcher
Milwaukee
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Front Desk Receptionist
Mt Sinai Health Care
Milwaukee
09.2025 - 03.2026
- Greeted patients and visitors warmly upon arrival at healthcare facility.
- Managed phone calls and directed inquiries to appropriate departments.
- Scheduled appointments using electronic health record system efficiently.
Caregiver/PCW
Always Best Care
Wauwatosa
03.2023 - 06.2024
- Prepared nutritious meals tailored to client dietary needs, supporting health goals and ensuring daily comfort.
- Monitored and adjusted care plans in collaboration with healthcare professionals, promoting meaningful progress in client well-being.
- Guided clients through prescribed therapy exercises, fostering steady mobility improvements and increased independence.
- Maintained a clean and safe living environment by adhering to strict hygiene standards, reducing health risks for clients.
- Adapted to diverse client requests and tasks, building strong trust and consistently meeting individual preferences.
- Coordinated daily medication reminders, supporting adherence to treatment plans and contributing to marked gains in client stability.
Customer Service Representative/Teller
CFSC
Milwaukee
07.2021 - 02.2023
- Resolved customer issues, boosting satisfaction and loyalty.
- Managed high transaction volumes accurately, meeting team objectives.
- Built client trust through effective communication.
- Enhanced service quality by understanding and addressing customer needs.
- Improved team efficiency by streamlining processes.
- Processed financial transactions accurately, ensuring compliance with company protocols and minimizing customer errors for smoother daily operations.
Education
Cosmetology student -
MATC
Milwaukee, WI 10.2025 - 03.2026
High school diploma -
Destiny Highschool
Milwaukee, WISkills
- Microsoft
- Problem-solving
- Leadership
- Critical thinking
- Customer service
- Cash handling
- Computer skills
- Care plans
Additional Information - Projects Extracurricular
2017-2025, 1 year of therapy experience, 4-year caregiving experience, 7 years customer service experience, Computer skills, Cash handling experience, Care plans
Timeline
Cosmetology student -
MATC
10.2025 - 03.2026
Front Desk Receptionist
Mt Sinai Health Care
09.2025 - 03.2026
Caregiver/PCW
Always Best Care
03.2023 - 06.2024
Customer Service Representative/Teller
CFSC
07.2021 - 02.2023
High school diploma -
Destiny Highschool