Human services professional with comprehensive experience addressing diverse client needs and implementing effective support strategies. Strong focus on collaboration, adaptability, and achieving results. Skilled in case management, crisis intervention, and community outreach. Known for reliability and maintaining high standards in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Employment Specialist
Challenge WorkForce Solutions
Ithaca, NY
04.2026 - Current
Assessed client skills and needs to align with job opportunities
Facilitated workshops on resume writing and interview techniques
Collaborated with employers to identify workforce requirements
Conducted market research to inform job placement strategies
Maintained accurate records of client progress and placements
Provided ongoing support to clients throughout employment journey
Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
Direct Support Professional
Unity House of Cayuga County
Ithaca, NY
10.2024 - 02.2026
Assisted individuals with daily living activities to promote independence and enhance quality of life.
Maintained accurate documentation of client interactions to comply with regulatory standards and enhance accountability.
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Monitored client progress and reported changes to ensure consistent support and intervention.
Facilitated recreational activities to encourage social skills and community engagement among clients.
Resident Care Aide
Longview
Ithaca, NY
10.2023 - 12.2024
Assisted residents with daily living activities, ensuring comfort and well-being.
Monitored health status, promptly reporting changes to nursing staff.
Maintained cleanliness and organization of resident areas to promote hygiene standards.
Documented care provided and observations in electronic health records accurately.
Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
Home Health Aide
Loretto Health & Rehabilitation
Syracuse, NY
09.2022 - 07.2023
Assisted clients with daily living activities, promoting independence and enhancing quality of life.
Monitored vital signs and reported changes to healthcare professionals, ensuring timely interventions.
Implemented safety protocols and infection control measures, maintaining a secure living space for clients.
Evaluated client progress regularly, adjusting care strategies to improve outcomes effectively.
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Administered prescribed medications to residents, ensuring accuracy and adherence to protocols.
Monitored patient reactions and reported concerns to healthcare professionals for timely interventions.
Assisted in maintaining accurate medication records, enhancing compliance with regulatory standards.
Awake Overnight Youth Care Specialist
William George Agency
Freeville, NY
08.2021 - 03.2022
Implemented individualized care plans to address diverse needs and support emotional well-being of youth.
Monitored behavior and reported progress, ensuring a safe environment conducive to growth and learning.
Collaborated with multidisciplinary teams to develop strategies for behavioral management and conflict resolution.
Trained new staff on best practices in youth care, enhancing team effectiveness and service delivery quality.
Conducted regular assessments of youth progress, adjusting interventions as necessary to meet evolving needs.
Education
High School Diploma -
Ithaca High School
Ithaca, NY
06-2016
Certified Nursing Assistant & Home Health Aide - Nursing
TST BOCES
Ithaca, NY
06-2016
Skills
Job development
Employer outreach
Community collaboration
Training coordination
Patient care
Meal preparation
Problem-solving
Customer service
Active listening
Critical thinking
Timeline
Employment Specialist
Challenge WorkForce Solutions
04.2026 - Current
Direct Support Professional
Unity House of Cayuga County
10.2024 - 02.2026
Resident Care Aide
Longview
10.2023 - 12.2024
Home Health Aide
Loretto Health & Rehabilitation
09.2022 - 07.2023
Awake Overnight Youth Care Specialist
William George Agency
08.2021 - 03.2022
High School Diploma -
Ithaca High School
Certified Nursing Assistant & Home Health Aide - Nursing