
Detail-oriented Channel Training Manager with expertise in sushi preparation and food safety. Skilled in inventory management and customer relationship management, ensuring high food quality while enhancing training processes. Focused on improving team performance and driving operational success through strategic training initiatives.
▪ Acts independently to determine methods and procedures on new or special assignments
▪ Facilitated training sessions for channel partners and their staff, improving sales performance through targeted skill development
▪ Conduct new joiner trainings (Channel Sales Executives & Territory Sales Manager)
▪ Work collaboratively with internal stakeholders to identify training and development needs, identify problems, and suggest solutions
▪ Developed and compiled training materials to support initiatives, ensuring alignment with organizational goals and training effectiveness
▪ Development of courses to include customer service and technical support
▪ Collaborated with team members in a dynamic environment, contributing to successful project outcomes and adaptability
▪ Communicate with department staff regarding team-level questions related to quality findings
▪ Oversaw sales team engagement with new sales app to enhance productivity. sales team member to use new sales app (Effort plus)
▪ Monitored sales team members and agents (merchants) to facilitate upgrade to new Equator system)
▪ Managed distributors to ensure daily maintenance of emoney in their accounts.
▪ Calculated market liquidity and provided insights to distributors for monthly liquidity maintenance
▪ Facilitated SIP scheme implementation to meet regional sales goals. and monitor for target achievement (Region based)
▪ Planned and organized training sessions for agents on new application features
▪ Design training material for sales representative
▪ Conduct training for sales representative