Miracle Rivera
Cheesecake Factory Inc
Margate
4
years of professional experience
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Work History
Prep Line Cook
6 Months- Followed standardized recipes to ensure consistent food quality and presentation.
- Prepared ingredients by washing, chopping, and portioning items for daily service.
- Stocked stations with fresh ingredients and organized supplies for efficient workflow.
- Maintained clean prep surfaces and sanitized equipment to meet kitchen safety standards.
- Operated kitchen tools and appliances safely while supporting timely meal preparation.
- Communicated with line cooks to coordinate prep needs and service readiness.
- Monitored product freshness and rotated inventory to reduce waste and spoilage.
Shift Manager
2 Years 6 Months- Supervised shift operations, ensuring consistent service, food quality, and store cleanliness standards.
- Coordinated opening and closing duties, maintaining readiness for peak customer traffic.
- Monitored cash handling, drawer accuracy, and end-of-shift reconciliation processes.
- Trained crew members on register procedures, food preparation, and guest service expectations.
- Managed inventory checks, restocking, and product rotation to support smooth operations.
- Resolved customer concerns quickly, preserving positive guest experiences during busy shifts.
- Supported scheduling, task delegation, and workflow adjustments to maintain team efficiency.
Customer Service Cashier
2 Years 1 Month- Handled cash, card, and mobile payments while balancing register transactions.
- Processed front counter and drive-thru orders accurately using POS systems.
- Resolved guest concerns promptly, maintaining courteous service during peak periods.
- Coordinated order accuracy with kitchen staff to reduce rework and delays.
- Trained new cashiers on register procedures, order entry, and guest service.
- Supported team communication across shifts to improve service consistency and speed.
- Monitored workflow at front counter to support smooth customer throughput.
Education
High School Diploma
- 3.8 GPA
- Ranked in Top [12]% of class
- cum laude graduate
- Honor Roll 2020-2024
Skills
Food preparation
Food presentation
Cooking techniques
Stir-frying techniques
Knife skills
Cooking techniques
Sanitation practices
Inventory management
Positive attitude
Team leadership
Problem-solving
Strong verbal and written communication
Creative problem solving
POS system operation
Inventory counts
Shift paperwork completion
Policy enforcement
Shift scheduling
Team-building activities
Timeline
Prep Line Cook
Cheesecake Factory Inc
04.2026 - CurrentRead More
Shift Manager
Five Guys
09.2023 - 03.2026Read More
Customer Service Cashier
McDonald's
07.2022 - 08.2024Read More
Coral Springs High
High School Diploma
Read More