Mycah K. Carr
Hollywood,USA
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
9
9
years of professional experience
Work History
Co Owner
Stupid Good Bakery
07.2021 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Enhanced business operations by implementing efficient management strategies and streamlining processes.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Server Shift Leader
Eat This Cafe
01.2018 - Current
- Supervised serving staff to drive high level of hospitality and food excellence
- Managed tables throughout dining room to execute service at highest level
- Resolved conflicts and handled requests to uphold strong customer service and restaurant reputation for excellence
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
Key Holder Leader
Soulcycle
01.2017 - 11.2018
- Completed thorough opening, closing, and shift change functions to maintain company operational standards
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
- Operated cash register, and balanced end of day reports
- Built positive relationships with guest and collected feedback to optimize operations
- Ensured that facility and equipment were cleaned to meet sanitation standards
Barista
Stella Barre Pizzeria
09.2015 - 08.2017
- Prepared take out orders and served coffee, espresso drinks, teas, and blended beverages
- Maintained a clean and organized workspace, enabling coworkers to locate resources and products
- Supported highest standards of conduct and service to support company reputation
- Managed high volume of customers daily with efficient, levelheaded customer service
Education
Bachelor of Arts - Dance Theater
American Musical and Dramatic Academy
Los Angeles, CASkills
- Composure
- Creativity
- Collaboration
- Adaptability
- Problem-Solving
- Attention to detail
- Teamwork
- Multitasking
Timeline
Co Owner
Stupid Good Bakery
07.2021 - Current
Server Shift Leader
Eat This Cafe
01.2018 - Current
Key Holder Leader
Soulcycle
01.2017 - 11.2018
Barista
Stella Barre Pizzeria
09.2015 - 08.2017
Bachelor of Arts - Dance Theater
American Musical and Dramatic Academy
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