Mycah Stephens
Longview,TX
Summary
Experienced professional in logistics and customer service, skilled in financial analysis and data management. Demonstrated ability to coordinate schedules and maintain accurate records, contributing to high levels of team collaboration and operational success.
Overview
7
7
years of professional experience
Work History
Decedent Care Driver
UT Southwestern
Dallas, Texas
08.2022 - Current
- Coordinated schedules with medical staff to ensure timely patient pickups, enhancing service reliability.
- Followed strict protocols for patient confidentiality and data protection.
- Trained new drivers on safety procedures and operational guidelines.
- Monitored road conditions to ensure the safest route possible is taken.
- Maintained accurate records of fuel purchases and travel-related expenses to support budget management.
- Verified document accuracy before deliveries or pickups to minimize delays and ensure compliance.
Ramp Agent
Envoy Airlines
Longview, Texas
11.2019 - 08.2022
- Coordinated with flight crews to achieve on-time departures and arrivals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified and addressed customer needs promptly and efficiently.
- Communicated with team members to facilitate smooth operations.
- Completed day-to-day duties accurately and efficiently.
Education
BBA - Finance
Lamar University
Beaumont, TX05-2026
Skills
- Financial analysis
- Microsoft 365 (Word, Excel, PowerPoint)
- Customer service
- Data management
- Team collaboration
- Time management
Timeline
Decedent Care Driver
UT Southwestern
08.2022 - Current
Ramp Agent
Envoy Airlines
11.2019 - 08.2022
BBA - Finance
Lamar University