Mycala Crichton

Summary

Compassionate and reliable healthcare professional with experience supporting patients, families, and staff in a fast-paced hospital environment. Skilled in communication, teamwork, crisis response, and providing high-quality service. Also experienced in content creation, analytics, and digital communication.

Overview

years of professional experience

Work History

Social Media Specialist

Valleywide Maintenance

Glendale, Arizona

02.2026 - Current

Created engaging content for Instagram, Facebook, and TikTok to improve brand visibility.
Generated 417K Instagram views for a local business, increasing profile visits by 69.9%.
Analyzed performance metrics to refine strategy and improve audience reach.
Edited video and photo content using CapCut, Edits, Lightroom, and Templify.

ED Technician

Banner Health

SURPRISE, AZ

04.2024 - 01.2026

Provided timely, compassionate support to patients, families, and clinical staff in a fast-paced emergency department.
Anticipated needs and responded quickly to maintain a safe, supportive, and efficient environment.
Recognized with a Daisy Award nomination for exceptional service.
Received a BEE Award for outstanding dedication and impact as support staff.

Education

Some College (No Degree) - Marketing

Glendale Community College

Peoria

Skills

Public Service Skills: Patient support, communication, problem-solving, crisis response
Digital Skills: Social media content creation, analytics, video editing, photo editing
Tools: CapCut, Edits, Lightroom, Templify

Affiliations

As a volunteer coach in the high school ministry, I lead and mentor a group of 20 high school girls, guiding them through faith, life challenges, and personal growth. I create a safe, supportive environment where they feel heard, encouraged, and empowered. Through weekly meetings, group discussions, and one-on-one mentorship, I help them navigate the complexities of adolescence while building a strong foundation in faith and character. This role has strengthened my leadership, communication, and empathy skills, and it’s one of the most meaningful ways I’ve contributed to my community.

Timeline