MYCHAEL CARLO
GS NFP Management LLC
Bronx,NY
1
Certification
5
years of professional experience
Motivated and dependable professional with experience in retail, customer service, lifeguarding, and event operations. Proven ability to communicate effectively, work well with diverse teams, and stay focused in fast-paced and high-pressure environments. Strong leadership, problem-solving, and organizational skills developed through professional experience and four years as a varsity basketball captain. Quick to learn, adaptable, and committed to providing excellent service while contributing positively to every team.
Work History
Lifeguard
1 Month- Monitor swimmers and continuously scan pool areas to identify hazards and prevent accidents.
- Enforce facility safety rules and communicate guidelines clearly and respectfully to patrons.
- Respond to aquatic emergencies, including assisting individuals in distress and providing CPR, First Aid, and AED support when required.
- Maintain constant awareness of changing conditions while remaining calm and focused during emergencies.
- Inspect pool equipment and surrounding areas to help maintain a safe, clean, and organized facility.
- Test and monitor pool water chemistry and report safety, maintenance, and facility concerns promptly.
- Communicate effectively with patrons, coworkers, supervisors, and emergency personnel.
- Demonstrate strong swimming ability, physical readiness, responsibility, and attention to detail.
Team Member
2 Months- Provided friendly and professional customer service by assisting guests with questions, product locations, and general store needs.
- Restocked merchandise and maintained organized, fully stocked sales-floor areas.
- Assisted with merchandising and ensured products were properly displayed and easy for customers to find.
- Operated point-of-sale systems and handled customer transactions accurately when assigned to checkout.
- Maintained clean, organized, and safe work areas throughout the store.
- Worked collaboratively with team members to complete daily tasks and meet store goals.
- Adapted to changing priorities and maintained productivity in a fast-paced retail environment.
- Demonstrated strong attention to detail when organizing merchandise, checking product information, and assisting customers.
Lifeguard
1 Year 3 Months- Supervised pool areas and monitored swimmers to maintain a safe environment.
- Enforced facility rules and addressed unsafe behavior professionally.
- Identified potential hazards and responded quickly to safety concerns.
- Maintained a high level of alertness and responsibility throughout shifts.
- Communicated clearly with patrons and coworkers to support smooth daily pool operations.
- Helped maintain a clean, organized, and welcoming pool environment.
Event Assistant / Coat Check Attendant
4 Years 7 Months- Assist with setup and breakdown of weddings and special events, ensuring venues are organized and presentation-ready.
- Set up and arrange event lighting and decor to create polished and welcoming environments.
- Prepare and decorate tables while paying close attention to presentation and detail.
- Manage coat check operations and assist guests in a friendly, professional manner.
- Provide hands-on support to event coordinators throughout fast-paced events.
- Work effectively with team members to keep events organized and running smoothly.
- Adapt quickly to changing event needs while maintaining a professional and positive attitude.
Education
Regents Diploma
- Honor Roll Recipient
- Varsity Basketball Captain — 4 Years
Skills
Cash Handling
Point-of-Sale (POS) Systems
Inventory & Stock Management
Merchandising & Product Organization
Customer Service & Guest Relations
Communication & Active Listening
Teamwork & Collaboration
Leadership
Problem Solving
Conflict Resolution
Emergency Response
CPR & First Aid
AED Operation
Water Safety & Surveillance
Safety & Rule Enforcement
Event Setup & Coordination
Attention to Detail
Time Management
Working Under Pressure
Adaptability
Fast Learner
Professional & Friendly Demeanor
Certification
Lifeguarding (Including Deep Water) with CPR/AED for Professional Rescuers and First Aid
Timeline
Lifeguard
GS NFP Management LLC
09.2026 - CurrentRead More
Team Member
Target
07.2026 - 09.2026Read More
Lifeguard
2575 Owners Corp
05.2025 - 08.2026Read More
Event Assistant / Coat Check Attendant
The Unruffled Bride
04.2021 - 11.2025Read More
Barack Obama School for Social Justice
Regents Diploma
Read More