Mychael E. Mason
Fort Worth,TX
Summary
I am authorized to work in the US for any employer. Exceptionally talented Tutor with over 3 years of teaching experience. Passionate about working with youth and adult learners. Strong commitment to enhancing and supporting education. Outstanding communication and problem-solving skills. Demonstrated to deliver one-on-one service focused on learning and skills development. Foster positive learning environment by encouraging students to develop individual skills. Specializing in 1:1 instruction, team collaboration and relations with students, parents and support staff.
Overview
15
15
years of professional experience
10
10
years of post-secondary education
Work History
Call Center Agent
Call Management Resources
Fort Worth, TX
09.2021 - Current
- Screening and taking messages through calls for a wide variety of companies and businesses
- Managing prompt call flows while dispatching urgent calls to clients
AVID Tutor
TIMBERCREEK HIGHSCHOOL, Keller Independent School District
Fort Worth, TX
09.2016 - 06.2020
- Guided students through skillset self-discovery to navigate career and college decision processes.
- Prepared instructional materials and tutorial practice techniques for such subjects as mathematics, English and Biology
AVID Tutor
Trinity Springs Middle School
Keller, TX
09.2016 - 06.2020
- Facilitated and taught classes on core subjects ranging from chemistry and biology to advanced algebra and calculus
- Assisted teachers with grading and organizing tutorial sessions
- Encouraged students to develop perseverance mindset while teaching long-term visualization of success.
Retail Manager
RTM, GOODWILL
Fort Worth, TX
10.2018 - 04.2020
- Managed daily operation of the sales floor and organized workforce tasks including cashiering, sorting, pricing and processing of donated materials
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Controlled store inventory and reviewed cash handling and operations reports.
File Clerk
KROGER MARKETPLACE
Fort Worth, TX
11.2014 - 07.2016
- Organized and cataloged consumer products through management of electronic pricing systems
- Implemented and advertised seasonal promotions through Microsoft Office and Adobe Acrobat
- Assessed weekly inventory and oversaw processed delivery of fresh stock to job site.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
Shift Manager
PIZZA HUTT LLC
Lewisville, TX
09.2013 - 10.2014
- Responsible for directing coworkers in daily procedures such as cooking, cleaning and general upkeep of the store
- Performed customer service duties including cashiering
- Oversaw and coordinated general work-flow, and worked closely with the location management to draft and amend weekly schedules.
ER Unit Clerk
ROBERT WOOD JOHNSON UNIVERSITY HOSPITAL
New Brunswick, NJ
08.2010 - 05.2013
- Sorted and updated clerical data of nursing units, as well as coordinating work both in-unit and with other departments
- Directed and provided information to visitors
- Coordinate laboratory tests and medication for patients.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Obtained and organized medical records for office visits and scheduled labs.
Education
Associate of Arts - Creative Writing
Central Jersey College Prep Cs
06.2012 - 07.2014
High school diploma or GED - undefined
Somerset High School
09.2006 - 06.2010
Bachelor of Science - Computer Science
Central Jersey College Charter School
09.2014 - 06.2018
Skills
Experience with HTML and C applied to web layoutsAdobe AcrobatAlgebraCalculusMathRetail ManagementTutoringTeachingBasic MathCopy Editing (2 years)Proofreading (5 years)Customer supportResearchCreative WritingSearch Engine Optimization (SEO)
Documentation and reporting
Timeline
Call Center Agent
Call Management Resources
09.2021 - Current
Retail Manager
RTM, GOODWILL
10.2018 - 04.2020
AVID Tutor
TIMBERCREEK HIGHSCHOOL, Keller Independent School District
09.2016 - 06.2020
AVID Tutor
Trinity Springs Middle School
09.2016 - 06.2020
File Clerk
KROGER MARKETPLACE
11.2014 - 07.2016
Bachelor of Science - Computer Science
Central Jersey College Charter School
09.2014 - 06.2018
Shift Manager
PIZZA HUTT LLC
09.2013 - 10.2014
Associate of Arts - Creative Writing
Central Jersey College Prep Cs
06.2012 - 07.2014
ER Unit Clerk
ROBERT WOOD JOHNSON UNIVERSITY HOSPITAL
08.2010 - 05.2013
High school diploma or GED - undefined
Somerset High School
09.2006 - 06.2010