Myckial Perry
Arlington Heights,IL
Summary
Detail-oriented professional skilled in office and kitchen management. Known for optimizing workflows and maintaining high food safety standards, ready to support enhanced operational outcomes and customer experiences.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
17
17
years of professional experience
Work History
Office Manager , Chef
Georgia's Soul Food Catering
04.2014 - Current
- Managed daily operations of catering service, ensuring smooth workflow and high customer satisfaction.
- Coordinated scheduling and logistics for events, optimizing resource allocation and time management.
- Oversaw inventory management, streamlining procurement processes to reduce costs and waste.
- Developed and implemented office procedures, enhancing operational efficiency and team collaboration.
- Trained and mentored new staff, fostering a knowledgeable workforce aligned with company values.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Designed innovative menus to enhance customer satisfaction and dining experience.
- Supervised kitchen staff, ensuring adherence to food safety standards and quality control.
- Developed efficient workflows, reducing food preparation time while maintaining high standards.
- Trained and mentored junior chefs, fostering skills development and teamwork in the kitchen.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Cook Shift Leader
Soul Cafe
02.2010 - 04.2014
- Supervised kitchen staff to ensure adherence to safety and sanitation standards.
- Coordinated food preparation processes, optimizing workflow for efficiency.
- Trained new employees on cooking techniques and menu items.
- Implemented inventory management practices to reduce waste and control costs.
- Developed weekly menus in collaboration with management based on seasonal ingredients.
- Monitored food quality and presentation, ensuring consistency across all dishes.
Customer Service Cashier
KFC
02.2009 - 01.2010
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Maintained cleanliness and organization of work area to ensure a positive dining experience.
- Assisted in training new cashiers on operational procedures and customer interaction standards.
- Adapted to fast-paced environment while ensuring adherence to food safety regulations.
Education
High School Diploma -
Palatine High School
Palatine, ILAssociate of Science -
Northwestern College
Oak Lawn, IL05-2023
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Food safety and sanitation
- Cooking techniques
- Kitchen management
- Food presentation
- Meal preparation
- Attention to detail
Timeline
Office Manager , Chef
Georgia's Soul Food Catering
04.2014 - Current
Cook Shift Leader
Soul Cafe
02.2010 - 04.2014
Customer Service Cashier
KFC
02.2009 - 01.2010
High School Diploma -
Palatine High School
Associate of Science -
Northwestern College