Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Myeicha Smith

Las Vegas

Summary

Dynamic professional with a strong background in patient evaluation and compassionate caregiving at La Casa Psychiatric Health Facility. Proven ability to enhance client well-being through effective communication and progress monitoring. Skilled in data entry and maintaining confidentiality, ensuring high-quality support in fast-paced environments. Committed to fostering positive relationships and delivering exceptional service.

Overview

15
15
years of professional experience

Work History

Clerk/Typist

County Of Los Angeles DPSS
Compton
03.2024 - 04.2025
  • Ensured accurate data entry into computer systems, maintaining precise records.
  • Developed strong organizational skills to handle multiple tasks efficiently.
  • Maintained and organized a filing system for client information and documents.
  • Utilized Microsoft Office Suite for document creation, including spreadsheets with formulas.
  • Scanned and digitally archived documents using high-speed scanners.
  • Managed office supplies inventory to guarantee sufficient stock availability.
  • Assisted colleagues with various office duties, fostering collaborative teamwork.
  • Performed clerical tasks, including answering phones and sorting mail.

Home Care Provider

IHSS In Home Support Services
Los Angeles
10.2010 - 04.2025
  • Assisted clients with daily living activities and personal care needs.
  • Maintained a safe and clean environment for clients.
  • Monitored client health conditions and reported changes to healthcare professionals.
  • Administered medications as prescribed by healthcare providers.
  • Communicated effectively with families regarding client progress and needs.
  • Provided companionship to enhance emotional well-being of clients.
  • Coordinated transportation for medical appointments and community activities.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.

Customer Service Representative

Elevance Health
Cerritos
01.2023 - 10.2024
  • Demonstrated strong verbal and written communication skills in client interactions.
  • Managed appointment scheduling and front desk operations to enhance efficiency.
  • Operated multi-line phone system, ensuring effective call redirection and etiquette.
  • Provided clerical support to maintain organized records and documentation.
  • Exhibited calm demeanor while multitasking in high-pressure environments.
  • Fostered positive customer/client relations, enhancing overall service experience.

Mental Health Worker

La Casa Psychiatric Health Facility
Long Beach
01.2021 - 03.2023
  • Supported therapeutic activities under supervision of licensed staff.
  • Helped maintain a safe and clean environment for patients.
  • Documented patient interactions and progress in care plans.
  • Assisted in monitoring patient behaviors and emotional well-being.
  • Participated in team meetings to discuss patient care strategies.
  • Engaged patients in recreational activities to promote social skills.
  • Provided basic support during daily living tasks for patients.
  • Collaborated with staff to ensure compliance with safety protocols.
  • Identified potential warning signs of suicide risk among patients who are at high risk for self-harm.
  • Provided crisis intervention services in emergency situations.
  • Promoted independence by assisting and supervising clients while completing daily living activities.
  • Encouraged clients to express feelings and discuss happenings in life to help client develop insight into themselves and relationships.
  • Adhered to HIPAA confidentiality requirements by safeguarding files.
  • Provided emotional support for those struggling with difficult life circumstances like divorce or job loss.
  • Maintained accurate records of all client interactions including medication changes, therapy sessions.
  • Reviewed records to evaluate mental or physical condition of client or patient.

Bus Driver

ABM Aviation
Los Angeles
09.2013 - 04.2020
  • Conducted pre-trip inspections and mechanical checks prior to scheduled runs.
  • Drove established routes while ensuring compliance with traffic regulations for safe passenger transport.
  • Operated buses professionally, enhancing passenger experiences through positive interactions.
  • Utilized navigation equipment and two-way radio to maintain situational awareness during operations.
  • Assisted elderly and disabled passengers with boarding and exiting for improved accessibility.
  • Maintained knowledge of local streets and stops to optimize route efficiency.
  • Cleaned and sanitized bus interiors regularly to reduce germ transmission.
  • Adhered to DOT rules and local laws, prioritizing safety in all operations.

Education

Diploma -

Centennial high school
Compton, CA

Skills

  • Patient evaluation and care
  • Therapeutic communication
  • Progress monitoring
  • Confidentiality and privacy
  • Customer service and support
  • Effective communication
  • Adaptability and flexibility
  • Compassionate caregiving
  • Healthcare knowledge
  • Data entry proficiency
  • Computer literacy

References

Available upon request

Timeline

Clerk/Typist

County Of Los Angeles DPSS
03.2024 - 04.2025

Customer Service Representative

Elevance Health
01.2023 - 10.2024

Mental Health Worker

La Casa Psychiatric Health Facility
01.2021 - 03.2023

Bus Driver

ABM Aviation
09.2013 - 04.2020

Home Care Provider

IHSS In Home Support Services
10.2010 - 04.2025

Diploma -

Centennial high school

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