MYERL FRANKS
Van Nuys,CA
Summary
Driven professional with extensive experience in caregiving and customer service, notably with Right Choice In Home Care. Excelled in providing emotional support and developing social skills, alongside proficient handling of order processing and product restocking. Demonstrated ability to enhance client wellness and satisfaction through proactive problem-solving and effective communication.
Overview
16
16
years of professional experience
Work History
Caregiver, Special Needs
Right Choice In Home Care
11.2020 - 01.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Prepared meals and snacks and fed clients.
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Arranged transportation and accompanied patients to doctors' offices and errands.
Live-In Caregiver
Charles S. Warn
07.2014 - 06.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Monitored clients' overall health and well-being and noted significant changes.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Sales/Customer Service Representative
The Home Depot Inc
05.2006 - 08.2008
- Responded to customer requests for products, services, and company information.
- Cross-trained and backed up other customer service managers.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Delivered prompt service to prioritize customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded proactively and positively to rapid change.
Education
High School Diploma -
Abraham Lincoln Senior High School
Los Angeles, CA06.1988
Skills
- Feeding Assistance
- Social Skills Development
- Individualized Education Plans
- Emotional Support
- Product restocking
- Palletizing
- Order Processing
- Box assembly
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Caregiver, Special Needs
Right Choice In Home Care
11.2020 - 01.2022
Live-In Caregiver
Charles S. Warn
07.2014 - 06.2021
Sales/Customer Service Representative
The Home Depot Inc
05.2006 - 08.2008
High School Diploma -
Abraham Lincoln Senior High School
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