Myhonney Wright
Dallas,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Accounting Coordinator
Window World Of Atlanta
Kennesaw, Georgia
10.2024 - Current
- Investigated and resolved billing issues to maximize cash flow and minimize liabilities.
- Updated and managed accounts payable databases, employing access controls to protect data.
- Maintained accurate documentation for all financial transactions.
- Supported payrolls, driving timely and accurate payment of employee wages.
- Prepared and submitted payroll reports for review by senior management.
- Managed multiple tasks simultaneously while meeting deadlines consistently.
- Recorded adjustments to previous pay-related errors.
- Investigated any issues or complaints related to purchased products or services.
- Coordinated with vendors to ensure timely delivery of goods.
- Processed purchase orders, verified accuracy, tracked deliveries, and resolved discrepancies.
- Maintained accurate records of accounts receivable and payable transactions.
Customer Service Representative/Scheduler
Window World of Atlanta
Kennesaw, GA
05.2022 - 10.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
- Informed customers about billing procedures, processed payments and provided payment option setup assistance
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Provided reminder calls to clients prior to scheduled visits
- Set and confirmed customer appointments
- Balanced customer schedules, employee availability and maximum load levels while scheduling appointments.
- Collaborated with other departments to resolve payment issues in a timely manner.
- Assisted customers with inquiries regarding their payment status or account balances.
- Investigated customer complaints related to incorrect payments or billing disputes.
- Researched discrepancies between customer orders and payments received.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved discrepancies in order processing by coordinating with customers and vendors.
- Assisted customers with inquiries related to product availability or changes in order status.
Education
HIGH SCHOOL DIPLOMA -
Westlake High School
Atlanta, GA05.2009
Skills
- Microsoft Office
- Computer skills
- Application support
- Salesforce
- Database maintenance
- Application installation
- Conflict resolution
- Cash register operation
- Critical thinking
- Supervision
- Problem-solving abilities
- Help Desk
- IT Support
- Technical Support
- Troubleshooting
- Desktop Support
- Risk Assessment
- Workers' Compensation Claims
- Claims Processing
- Invoice Verification
- Account Reconciliation
- Customer Service
- MS Office
- Attention to Detail
- Tax Preparation
- Profit and loss analysis
- Accounts payable
- Financial reporting
- Data management
- Document management
- Problem solving
- Attention to detail
- Time management
- Communication skills
- Task prioritization
- Analytical skills
- Purchase orders
- Payroll processing
- Administrative staff supervision
Timeline
Accounting Coordinator
Window World Of Atlanta
10.2024 - Current
Customer Service Representative/Scheduler
Window World of Atlanta
05.2022 - 10.2024
HIGH SCHOOL DIPLOMA -
Westlake High School