Hi, I’m
Jasmine Pearson
Customer Service
Summary
Results-driven professional. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
years of professional experience
Work History
Peoria Public SchoolsPeoria, IL
Behavioral Aide
06.2022 - 01.2024
Job overview
- Enhanced communication with parents through detailed progress reports and regular meetings, resulting in increased parental involvement.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for students with behavioral challenges.
- Assisted teachers in managing classroom behaviors, promoting a positive learning environment for all students.
- Conducted functional behavioral assessments to identify triggers and patterns of behavior, informing intervention strategies.
New Voice Chicago, IL
Clerical Office Assistant
02.2019 - 05.2022
Job overview
- Completed clerical tasks such as filing, copying and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
- Interacted with customers by phone, email or in-person to provide information.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
Acco BrandRichton Park, IL
Shipping and Receiving Coordinator
02.2008 - 02.2018
Job overview
- Arranged for pick-up by carriers specified on customer purchase orders determined at final inspection through review of shipping instructions.
- Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
- Unpacked, examined and routed incoming shipments, rejected damaged items, recorded shortages and corresponded with production line workers to rectify damages and shortages.
- Transported materials and items from receiving or production areas to storage or to other designated areas using conveyors, dollies and other motorized or manual transportation equipment.
- Oversaw warehouse crew stocking inventory and preparing loads.
- Reduced errors in data entry by implementing a thorough review process for all documents.
- Supported office staff by proactively taking on additional tasks during peak periods, alleviating workload pressure.
Skills
- Payroll Processing
- Medical Records Management
- Invoice Review
- Record Sorting and Filing
- Performance Assessment
- Job Site Inspection
- Inventory Replenishment
- Attention to Detail
- Records Management
Timeline
Behavioral Aide
Peoria Public Schools
06.2022 - 01.2024
Clerical Office Assistant
New Voice
02.2019 - 05.2022
Shipping and Receiving Coordinator
Acco Brand
02.2008 - 02.2018