Myka Holman
Nashville,TN
Summary
Seasoned Customer Associate with 5 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
5
5
years of professional experience
Work History
Hostess
Five Points Pizza
07.2021 - 07.2023
- It was my job to greet guests and make them feel welcomed, as well as assisting to their needs and concerns
- It was my job to keep the restaurant tidy & clean in a timely manner
- It was my job to communicate all issues, comments, & concerns, effectively to the proper parties (guests, counterparts, managers)
- It was also important for me to ensure that my counterparts have equal treatment and are given the same opportunities to make their commission
- I also had the honor of leading my counterparts in achieving the necessary skills for this role in order to ensure a smooth work experience for the guest, the team, & themselves.
Stocker
Target
06.2021 - 07.2021
- It was my job to keep the sales floor stocked and full for guests to consume
- I made sure all merchandise was presentable, easily accessible & fresh for guest to ensure a smooth shopping experience.
Manager
Chick-fil-A
11.2018 - 06.2021
- It was my job to assist guests and my counterparts by making sure our work environment was very welcoming, friendly, & helpful
- It was my duty to guide my counterparts into being the best they could be while still being there for assistance
- It was also my job to handle any issues, questions, comments, or concerns from guest to ensure their needs were being addressed & met.
Hostess
Logan's Roadhouse
04.2018 - 06.2018
- It was my duty to greet customers & make them feel welcomed as soon as they walked through the door
- It was also my job to assist the customer’s needs throughout the duration of their stay, as well as my counterparts
- It was also my job to keep the restaurant as tidy as possible to insure guests that they were in a safe environment.
Education
Bachelor of Business Administration - Business Administration
Tennessee State University
Nashville, TN05.2026
High school diploma -
Whites Creek Comprehensive High School
Nashville, TN05.2020
Skills
- Cash handling
- Host/hostess experience
- Bussing
- Restaurant experience
- Cleaning
- Guest Experience Management
- Greeting and Escorting Guests
- Proper Stacking and Storage
- Effective Customer Communication
- Health and Safety Standards
- Customer Inquiries
- Interactive Communication Skills
Timeline
Hostess
Five Points Pizza
07.2021 - 07.2023
Stocker
Target
06.2021 - 07.2021
Manager
Chick-fil-A
11.2018 - 06.2021
Hostess
Logan's Roadhouse
04.2018 - 06.2018
Bachelor of Business Administration - Business Administration
Tennessee State University
High school diploma -
Whites Creek Comprehensive High School
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